وليد صفر

Maintenance Manager
● Supervised and coordinated all maintenance operations for a private palace, ensuring the efficient operation of building systems and facilities.
● Planned and scheduled preventive and corrective maintenance activities to minimize downtime.
● Managed maintenance staff and coordinated with external contractors when required.
● Oversaw electrical, plumbing, HVAC, and general building maintenance.
● Monitored maintenance budgets, spare parts inventory, and procurement of required materials.
● Ensured compliance with safety regulations and high-quality maintenance standards.
● Responded promptly to emergency maintenance issues and implemented effective solutions.
● Prepared maintenance reports and maintained accurate service records.

Branch Manager - Marwako Fast Food, Ghana

* Managed the daily operations of the restaurant branch, ensuring smooth and efficient workflow.
* Supervised, trained, and scheduled staff to maintain high levels of productivity and customer service.
* Monitored sales performance and implemented strategies to achieve operational and financial targets.
* Managed inventory, stock control, purchasing, and supplier coordination to ensure product availability.
* Ensured compliance with food safety, hygiene, and company quality standards.
* Resolved customer concerns professionally to maintain high customer satisfaction.
* Prepared daily and monthly operational reports and monitored branch performance.
* Controlled operating costs while maintaining service quality and profitability.

Pastry Chef

* Prepared a wide variety of pastries, cakes, desserts, breads, and baked products while maintaining consistent quality standards.
* Developed and decorated desserts according to recipes and presentation requirements.
* Ensured compliance with food safety, hygiene, and sanitation regulations.
* Monitored inventory levels and ordered ingredients to maintain efficient kitchen operations.
* Reduced ingredient waste through proper stock rotation and cost control practices.
* Operated and maintained bakery equipment, ensuring a safe and organized work environment.
* Collaborated with kitchen staff to ensure timely preparation and delivery of products.
* Maintained high standards of product quality, consistency, and customer satisfaction.

Pastry Chef

* Prepared a wide variety of pastries, cakes, desserts, breads, and baked products while maintaining consistent quality standards.
* Developed and decorated desserts according to recipes and presentation requirements.
* Ensured compliance with food safety, hygiene, and sanitation regulations.
* Monitored inventory levels and ordered ingredients to maintain efficient kitchen operations.
* Reduced ingredient waste through proper stock rotation and cost control practices.
* Operated and maintained bakery equipment, ensuring a safe and organized work environment.
* Collaborated with kitchen staff to ensure timely preparation and delivery of products.
* Maintained high standards of product quality, consistency, and customer satisfaction.