Cyrine El Hakim

Social Commerce Conversion: Managed the inbound digital sales pipeline across Instagram, TikTok,
and WhatsApp; utilized calculated social selling playbooks to convert digital inquiries into premium
bookings with a consistent 22% conversion efficiency rate.
Inbound Campaign Optimization: Created, scheduled, and published highly targeted promotional
campaign assets that increased brand visibility, enhanced digital footprint, and lowered lead acquisition
costs.
CRM & Inquiry Nurturing: Maintained systematic digital records of client inquiries; implemented
structured follow-up sequences to cultivate long-term client relationships and maximize repeat-visit
retention.

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Remote Team Leadership: Managed daily operations, task delegation, and performance metrics for a
remote business development team, increasing team operational efficiency by 20%.
Portfolio Management: Oversee a high-value portfolio of B2B client accounts, implementing structured
client engagement protocols that achieved a 96% client retention rate and sustained high satisfaction levels.
Sales Enablement & Onboarding: Coordinated remote recruitment activities, candidate communication,
and interview scheduling; developed a structured onboarding framework that reduced new-hire ramp time by
25%
Strategic Coordination: Supported executive leadership with daily business operations, pipeline reporting,
strategic planning, and cross-departmental coordination to streamline remote business delivery.
Stakeholder Communication: Managed critical communications and project deliverables with B2B clients,
regional business partners, marketing agencies, and corporate sponsors.
Workshop Logistics: Planned and executed interactive client workshops and masterclasses, coordinating
complex logistics, sponsor schedules, and project timelines to expand product adoption.

Lead Qualification & Conversion: Converted inbound B2B leads into qualified opportunities using
consultative and relationship-based selling techniques, consistently exceeding quarterly sales targets by 15%.
Pipeline Coordination: Scheduled targeted client demonstrations, structured initial discovery calls, and
maintained meticulous records within Salesforce CRM to optimize the sales cycle.
Social Selling & Marketing: Directed corporate social media platforms, planning and executing targeted B2B
content strategies that expanded organic reach and generated high-quality sales leads.
Campaign Performance Analytics: Monitored cross-channel digital marketing campaigns, utilizing analytics
dashboards to prepare weekly performance reports and data-driven recommendations for executive
leadership.
Content Localization: Produced and optimized multi-lingual digital content assets, including video subtitles,
transcriptions, and creative resources to maintain consistent global brand standards.
Client Advocacy: Collaborated directly with client teams to ensure technical specifications, app features, and
marketing campaigns aligned precisely with their broader business objectives.