Chrisza Neri

Managed recruitment, onboarding, employee records, attendance, and employee relations while ensuring smooth HR operations. Assisted in implementing company policies and supporting employee engagement initiatives. As Associate Marketing Head, coordinated marketing activities, supported brand promotions, monitored market trends, and worked closely with sales teams to increase brand visibility and business growth. Maintained strong communication with internal and external stakeholders and contributed to achieving organizational objectives.

I manage employee records and make sure everything is accurate and up to date. I support recruitment by helping with screening, onboarding, and documentation. I handle onboarding and off-boarding processes, assist with payroll and benefits, and respond to employee inquiries. I also prepare HR reports, maintain records in the system, and help organize trainings and company activities.

Performed a wide range of administrative responsibilities, including record management, inventory oversight, preparation of regional and administrative reports, cyclic and stock count postings, vault and spot checks, as well as delivering customer service. Managed staff and ROTA schedules, processed transactions, and ensured all documentation was accurate. Collaborated with suppliers, handled inquiries, and supported daily store operations, contributing to enhanced efficiency and customer satisfactioN.

Managing daily operations, coordinated schedules, and ensured compliance with transport regulations. I handled administrative tasks, maintained records, and communicated with drivers and customers to resolve issues. My role involved optimizing routes, monitoring vehicle maintenance, and preparing operational reports, contributing to improved efficiency and customer satisfaction.

I resolved complex customer issues, handled escalations, and mentored junior staff. I collaborated with other departments to improve the customer experience, analyzed feedback for improvements, and developed service policies.