Ossama Souly

Provided guest reception and table coordination.
Assisted with food delivery and maintained professional
grooming standards.
Strengthened interpersonal skills and cultural adaptability.
Improved guest satisfaction scores by resolving complaints
quickly.
Made sure all staff worked in harmony

Served international and local customers in a fast-paced dining
environment.
Handled orders, complaints, and ensured guest satisfaction.
Developed strong communication and teamwork skills.
Commended by management for professionalism with
international English guests.