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Samuel  Georgius , Waiter

Samuel Georgius

Waiter·Paramount Hotel Dubai Malibu Duck Restaurant

United Arab Emirates

High school or equivalent, Notary Studies

Work experience

Total years of experience: 9 years, 5 months

Waiter

March 2024 - Present

Paramount Hotel Dubai Malibu Duck Restaurant

Dubai, United Arab Emirates

March 2024 - Present

• Deliver high-quality table service in a branded dining concept within a 5-star hotel environment.
• Manage guest seating, order-taking, and food & beverage service in a fast-paced, high-footfall venue.
• Maintain thorough menu knowledge including daily specials and allergen information to upsell and assist guests
effectively.
• Collaborate with kitchen and bar teams to ensure timely and accurate delivery of all orders.
• Uphold Paramount Hotel brand standards in appearance, communication, and guest interaction at all times.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Senior Sales Executive (Outdoor)

January 2020 - January 2021

Royal Tulip Hotel

Marsa Alam, Egypt

January 2020 - January 2021

• Promoted hotel services and packages to walk-in and resort guests in a 5-star resort environment.
• Developed strong upselling and guest communication skills in a multilingual, multicultural team.

Company industry:
Hospitality & Accomodation
Job role:
Sales

Waiter

January 2008 - December 2013

Le Pacha Boat Restaurant

Cairo, Egypt Hybrid

January 2008 - December 2013

• Delivered table service in a prestigious Nile riverboat dining venue catering to local and international guests.
• Took and served food and beverage orders, maintained table cleanliness, and handled condiment stations.
• Gained foundational hospitality skills including setup, breakdown, and guest interaction in a high-footfall environment.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Goethe Institut

January 2017

January 2017

High school or equivalent, Notary Studies

Egypt

High Institute of Social Works

January 2012

January 2012

Bachelor's degree, Education And Social Work

Egypt

Skills

CUSTOMER COMPLAINT RESOLUTION
Intermediate
CUSTOMER COMPLAINT RESOLUTION
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
PERSUASIVE COMMUNICATION
Intermediate
PERSUASIVE COMMUNICATION
Intermediate
RELATIONSHIP BUILDING
Intermediate
RELATIONSHIP BUILDING
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate
UPSELLING
Intermediate
UPSELLING
Intermediate

Languages

English

Native Speaker

Arabic

Native Speaker

German

Expert