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immaculada Torra Ortiz, Digital Operations & Customer Experience Specialist

immaculada Torra Ortiz

Digital Operations & Customer Experience Specialist·Altea Adventures

Spain

High school or equivalent, Art And Communication

Work experience

Total years of experience: 3 years, 10 months

Digital Operations & Customer Experience Specialist

January 2022 - October 2025

Altea Adventures

Altea, Spain

January 2022 - October 2025

• Coordinated online bookings.
• Managed customer communications.
• Created website and social media content.
• Coordinated daily operations.
• Maintained booking systems.

Company industry:
Tourism, Museum, & Cultural

Education

private language school.

May 1996

May 1996

High school or equivalent, Art And Communication

Spain

Skills

CANVA SOFTWARE

Intermediate

CHATGPT

Intermediate

CONTENT MANAGEMENT

Intermediate

CUSTOMER COMMUNICATIONS MANAGEMENT

Intermediate

CUSTOMER EXPERIENCE STRATEGY CX

Intermediate

GOOGLE WORKSPACE

Intermediate

MICROSOFT OFFICE

Intermediate

OPERATIONS

Intermediate

WEBSITE MANAGEMENT

Intermediate

WORDPRESS

Intermediate

Languages

Spanish

Native Speaker

English

Expert