Hiba Daouk

• Track Shipments
• Check Invoices (items + cost)
• Monthly Inventory
• Monthly statistics
• Direct coordination with the general manager
• Enter daily sales on Megatron system
• Handle wholesales accounts (SOA + Payment + invoices + receipts)
• Check Areeba payment
• Check bank statements
• Maintain and update patient records.
• Process insurance claims and billing.
• Communicate with patients, insurance companies, and medical offices.
• Monitor and order office and audiology supplies.
• Handle payments and manage receipts.
• Assist with financial reporting.
• Operate and maintain office equipment.
• Troubleshoot minor technical issues.

• Oversee daily spa activities to ensure smooth operations.
• Implement and maintain spa policies and procedures.
• Monitor and order spa supplies and products.
• Ensure proper stock levels are maintained.
• Greet clients and ensure they have a positive experience.
• Handle client inquiries, complaints, and feedback.
• Ensure high standards of service and client satisfaction.
• Address and resolve any service-related issues.
• Assist in hiring, training, and supervising spa staff.
• Schedule and coordinate staff shifts and duties.
• Monitor staff performance and provide feedback.
• Conduct performance appraisals and implement improvement plans.
• Assist with budgeting and financial reporting.
• Handle billing, payments, and payroll.
• Ensure the spa is clean, organized, and welcoming.
• Coordinate maintenance and repair of equipment and facilities.

• Manage calendars for editors and executives.
• Schedule meetings, appointments, and travel arrangements.
• Maintain and organize files, including manuscripts, contracts, and
correspondence.
• Handle data entry and database management.
• Handle phone calls, emails, and other communications.
• Communicate with authors, agents, and external partners.
• Assist with the preparation and distribution of promotional materials.
• Help manage social media accounts and update the website.
• Support planning and execution of book launches, signings, and other events.
• Process invoices, purchase orders, and expense reports.
• Ensure the office environment is clean, organized, and well-maintained.
• Coordinate maintenance and repair of office equipment.
• Assist with special projects and initiatives as needed.

• Coordinate with all board members
• Contact all corporate and individual members
• Follow up payments cash & checks
• Prepare the workshops (certificates - catering - booklets ...)
• Send invitations and announcements

• Develop Inventories on Excel Sheets
• Create purchase orders - Store requisitions
• Prepare events cost regarding the quantity
• Coordinate with suppliers
• Manage employees attendance, schedule & annual leaves
• Contact sales team on daily basis.