Dima Eléanore ABOU RASHED

Oversaw day-to-day office operations (administration, IT, office automation).
Managed cash flow, receipts, disbursements, and banking relations.
Coordinated communication between accountant, factoring company, and clients.
Handled HR administration: payroll support, leave management, and training tracking.
Implemented and monitored internal procedures to ensure compliance with company
policies.
Prepared financial and operational reports for management.
Supported recruitment processes (job postings, interview scheduling, onboarding).
Supervised office supply procurement and vendor relationships.
Organized and coordinated company events, meetings, and business travel.
Acted as the main point ofcontact between management, employees, and external
partners.

Registered and verified accounting documents.
Monitored suppliers and processed payments.
Controlled bank accounts and cash flow.
Prepared employment contracts, managed staff leave, and ensured social fund
affiliations.
Issued payslips and followed up on customer requests.
Maintained office filing systems and ensured smooth administrative operations

Developed and implemented strategies for selling banking products and services.
Managed customer interactions with and without appointments.
Promoted and sold financial products (consumer loans, bank cards, revolving credits).
Trained staff on loan products (consumer, professional, real estate).
Sold insurance products (home, health, automobile).
Conducted telephone outreach and resolved customer issues.

Liaised with public and private partners.
Drafted reports on actions and initiatives.
Developed communication strategies (social media, newspapers, displays).
Provided rapid decision-making in conflict-related contexts.
Trained and supported volunteers.

Entered and verified accounting documents.
Controlled payslips and monitored cash flow.
Assisted with recruitment-related administration.
Performed cash flow analysis