Sumnima Rai

• Operate POS systems accurately and efficiently.
• Handle cash, card and digital payments.
• Process billing, refunds and exchanges.
• Balance cash drawer and reconcile daily transactions.
• Deliver excellent customer service.
• Welcome customers and recommend suitable products.
• Upsell and cross-sell products.
• Maintain merchandising standards and attractive displays.
• Replenish shelves and monitor inventory.
• Assist with stock receiving and inventory counting.
• Handle customer complaints professionally.
• Support daily and monthly sales targets.