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Hanaa Ajab Noor, National Team Operations Coordinator

Hanaa Ajab Noor

National Team Operations Coordinator·Saudi Masters Sports

Saudi Arabia

Bachelor's degree, ادارة اعمال

Work experience

Total years of experience: 13 years, 6 months

National Team Operations Coordinator

January 2023 - Present

Saudi Masters Sports

Riyadh, Saudi Arabia •Remote

January 2023 - Present

• Coordinated registrations, logistics, travel, and communications across 4 international championships.
• Managed all operational requirements for athletes competing in international championships.
Company industry:
Sports & Outdoor Activities

خدمة العملاء

September 2018 - Present

لجام

Western Province, Saudi Arabia

September 2018 - Present

اعمل في شركة اللجام وقت اللياقة من شهر سبتمر في مجال خدمة العملاء وعملت ايضا في الاداره لاني كنت اعمل بشكل مؤقت نائبه وعندي المام تام في التعامل مع الاميلات ومايخص اعمال الكمبيوتر
Company industry:
Sports & Outdoor Activities
Job role:
Sales

مندوب مبيعات

April 2018 - Present

Jory_hom

Jeddah, Saudi Arabia

April 2018 - Present

شاركت في في مجموعة من الافنتات داخل مدينة جده وخارجها
Company industry:
Home & Office Furniture
Job role:
Sales

Human Resources Manager

September 2021 - April 2025

شركة سما التخصصية المحدودة

Jeddah, Saudi Arabia

September 2021 - April 2025

Managed daily administrative and operational functions supporting business operations.
Oversaw workforce coordination, attendance tracking, payroll, and employee records.
Supported recruitment processes including onboarding, documentation, and HR operations.
Coordinated internal processes and ensured smooth communication between departments.
Acted as a liaison between management and staff to maintain operational efficiency and continuity.
Company industry:
General Engineering Consultancy
Job role:
Human Resources and Recruitment

Operations and Administrative Manager

January 2021 - January 2025

Sky Specialized Co. Ltd

Jeddah, Saudi Arabia

January 2021 - January 2025

• Managed end-to-end administrative and operational processes for a workforce of 100+ staff, ensuring smooth daily
operations, customer service efficiency, and high service quality standards.
• Achieved and maintained high customer satisfaction levels, contributing to service quality and customer retention.
• Streamlined workflows, reducing processing delays and improving operational efficiency across departments by 20%+.
• Served as primary liaison between management, staff, and external partners.
Company industry:
Construction & Building

Volunteer Operations Coordinator

November 2023 - January 2024

FIFA Club World Cup

Jeddah, Saudi Arabia •Hybrid

November 2023 - January 2024

• Coordinated large-scale event logistics, team scheduling, and on-site execution across multiple venues.
• Supported successful delivery of a large-scale international tournament with multi-venue operations.
Company industry:
Sports & Outdoor Activities

Acting Branch Manager / Operations Supervisor

January 2018 - January 2021

Fitness Time

Jeddah, Saudi Arabia

January 2018 - January 2021

• Led daily branch service operations with 8-12 staff, managing 100+ daily customer interactions and service requests.
• Drove staff performance management, service quality, and customer satisfaction programmes.
Company industry:
Sports & Outdoor Activities

Sales and Customer Operations Coordinator

January 2013 - January 2020

Marah International

Jeddah, Saudi Arabia •Remote

January 2013 - January 2020

• Managed bookings, customer relations, and after-sales support activities to consistently meet revenue targets.
• Delivered consistent front-line customer support throughout the full client lifecycle.
Company industry:
Travel Agency

مسؤول تسويق

October 2016 - December 2017

Hanno 's mexican food

Yanbu, Saudi Arabia

October 2016 - December 2017

عملت بزنس خاص في مجال عمل وجبات وبيعها من عن طريق الانستقرام لمدة سنه كامله
Company industry:
Food & Beverage Production
Job role:
Sales

Education

جامعة الملك فيصل

July 2021

July 2021

Bachelor's degree, ادارة اعمال

Saudi Arabia

GPA (point): 4 out of 5

GPA (point): 4 out of 5

مازلت ادرس في الجامعه باقي لدي ترم واتخرج

King Faisal University

January 2021

January 2021

Bachelor's degree, ادارة أعمال

Saudi Arabia

Skills

Accounting

Expert

Customer Service

Expert

Sales

Expert

استخدام الكمبوتر بجميع برامجه

Expert

Accounting

Expert

Customer Service

Expert

Sales

Expert

ADMINISTRATIVE FUNCTIONS

Intermediate

COORDINATING

Intermediate

CUSTOMER SERVICE

Intermediate

EVENT MANAGEMENT

Intermediate

LEADERSHIP

Intermediate

OPERATIONAL EFFICIENCY

Intermediate

OPERATIONS

Intermediate

PROJECT COORDINATION

Intermediate

QUALITY ASSURANCE

Intermediate

TEAM LEADERSHIP

Intermediate

Languages

English

Intermediate

Training and Certifications

Certifications
Microsoft Training
Power BI
CPR and First Aid
Triathlon Technical Official
FIFA Volunteer Leadership
Training
مبيعات
شركة لجام
Sep 2018
خدمة العملاء
شركة لجام
Sep 2018

Hobbies and interests

أحب الكمبيوتر

احب البحث والاطلاع على كل شي جديد