Hazem Emam, workshop manager

Hazem Emam

workshop manager

Ghabbour auto

Lieu
Egypte
Éducation
Baccalauréat, Bsc
Expérience
12 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 4 Mois

workshop manager à Ghabbour auto
  • Egypte - Charm el Cheikh
  • Je travaille ici depuis janvier 2020

Hiring, training, and managing employees.
Preparing an annual operating budget.
Keeping a record of accounts and financial information.
Focusing on customer retention by building relationships.
Managing and controlling costs.
Keeping track of service and inventory records.
Ordering parts and supplies as needed.
Forecasting goals and objectives for the department.
Implementing a marketing plan to promote business.
Maintaining relations with executives and factory representatives.
Contacting clients regarding the status of vehicles.
Overseeing post-repair services (vehicle delivery, test driving, etc.).

workshop supervisor à Ghabbour auto
  • Egypte - Charm el Cheikh
  • octobre 2015 à décembre 2019

Ensure that repairs are carried out within promised delivery time & estimated cost.
Avoid unnecessary replacement of spare parts.
Order and follows up parts orders with Parts Department.
Inspect & test drives vehicle on which repairs are performed.
Return those vehicles failing the quality control inspection to the technician who performed work.
Provide the servicing technicians with an accurate description& guide them to solve the problems.
Conduct OJT (On the-Job Training ) for my group technicians.
Proper utilization of service facilities e.g. equipments, Manuals, .etc.
Ensure that proper maintenance is carried out on equipment, assigned to my group.

fleet maintenance supervisor à EDFINA COMPANY
  • Egypte - Alexandrie
  • janvier 2012 à septembre 2015

Oversee the day-to-day operations of employees in the maintenance shop.
Coordinate and supervises all maintenance work and repairs, and monitors progress and quality.
Review driver repairs and other maintenance requests, and prepares work order documents.
Perform mechanical duties as needed.
Monitor inventory of replacement parts and restocks as needed.
Oversee personnel including coaching, training, evaluating employee performance, and conducting disciplinary action as needed
Provide input into termination, compensation, and promotion decisions.
Interpret and ensure consistent application of organizational policies and safety regulations.
Create and submit reports as necessar

Éducation

Baccalauréat, Bsc
  • à Helwan University
  • mai 2010

Bachelor's degree of mechanical engineering (major power department) Faculty of Engineering, Mattaria ,Helwan University, Egypt 2010. Grade (Good).

Specialties & Skills

Automotive Engineering
Automotive Repair
Automotive Aftermarket
Fleet Management
Vehicles
Microsoft office 97,2003,2010 and XP .
Internet application searching and browsing
 OSHA general and construction Courses (Occupational Safety & Health Administration)
Good knowledge of operations of various types of vehicles .
Familiarity with customer service procedures .
Highly experienced in handling vehicles and tools
Sound knowledge of vehicle maintenance and repair procedures .
Ability to safely operate vehicle repair equipment
Ability to provide emergency services transport .

Profils Sociaux

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Langues

Anglais
Expert
Arabe
Langue Maternelle

Adhésions

engineers syndicate
  • member
  • December 2011

Formation et Diplômes

BKT ( Bus Key Technician ) certificate (by Volvo mother company instructor) (Certificat)
Date de la formation:
January 2021