Air Freight Incharge
Al Naboodah Cargo Centre LLC
Total years of experience :15 years, 9 Months
Job Profile & Responsibilities:
•Handling Import, Export, Re-export, Transits, Internal Transfer, Personal Effects and Air to Air shipments.
•Liaising with Importers, Exporters and arranging to collect the shipments.
•Coordinating with International agents regarding import and export shipment through Emails/ Telecom.
•Checking all relevant documents and physical shipment which we received from clients.
•Coordinating with all Air Lines and booking shipments through E-mail, Phone and Online.
•Processing bill of entries according to shippers documents for
Import, Export, Re-export, Transits, Internal Transfer, Personal Effects and Air to Air
•Instruct staffs to hand over the shipment to relevant delivery points.
•Liaising with Custom Officers when necessary and assisting in obtaining cargo inspection.
•Preparing Air way bill and necessary documents according to the requirement of the shippers, Airlines and International Agents. (By Typing, Calogi)
•Sending Pre-Alert documents to shipper or international agent and getting approval from them.
•Executing the Airway Bill and provide instructions to staffs to hand over the shipping documents to Airlines.
•Follow up with Airlines regarding the shipment status.
•Coordinate with all Airlines and agent for the buying rates.
•Quote customer for the reliable sell rate to achieve max. profit for the organization as well as customer satisfaction.
•Keep update on all the duty deposit and instruct staffs for settlement upon customer/ clients confirmation for refund of the same.
•Follow-up for the payment from customer as well as international agents.
•Check all the charges applicable on the subject job before closing/ hand-over to account.
Job Profile & Responsibilities:
Develop systems and processed to meet business and customer needs
Providing exemplary services to customers.
Managing all Import/ Export customs/port formalities through e-clearance as well as manual when required.
Responsible to pass required docs for all import, export & import for re-export shipments.
Arranging exit entries and follow-up for customs refund for FZE Export.
Arranging customs inspections for Import/ Export shipments when required as per customs procedure.
Advising customers through pre-alert message about shipment arrival (Import), departure (export) and if any delays or shutouts.
Coordinating with all overseas offices/agents and update the shipment status to the customers.
Follow-up with airlines/Dnata/Emirates/other agents about cargo arrival -arranging for inspection/clearance and ensure smooth operation till delivery to customer’s place/ warehouse.
Collecting D/O for clearing the import shipments.
Transport coordination for all import/export delivery/pickup.
Back hand support to sales team by coordinating with customers and full-fill their requirements.
Negotiating rates with airlines and timely handing over shipments to DNATA.
Ensure customer requirements are met by properly giving enough information and or documents to all concerned parties/departments.
Following up for the cargo readiness details with supplier.
Coordinating with overseas agents & airlines in obtaining competitive rates.
Quoting best Freight rate to customer having good profit for the shipment.
Advising customer regarding On Board confirmation of the shipment with Pre-Alert documents.
Preparing sales report of the customer & sending same to Management with GP & GP%.
E-Clearance:
Strong knowledge of E-clearance (Dubai Trade). Clearing all the shipments through E-clearance.
(Import, Export, Internal Transfer, Freezone DFSA, Local Import, Statistical, Air Export Declaration)
2005 Bachelor in Business Studies. Tribhuvan University (Public Youth Campus), Nepal.