افنان الاسمري

Patient affairs team leader | April 2021- April 2024
• Managed medical insurance and billing processes, ensuring accurate documentation and clear
communication with patients.
• Resolved team conflicts and provided constructive feedback, fostering a positive team environment and
improving overall performance.
• Administered MOH and Seha systems for birth registrations and sick leaves, demonstrating attention to
detail and maintaining compliance with regulations.
Admissions Representative.
• Coordinated pre-admissions by handling bookings from physicians and ensuring a seamless intake
process for patients.
• Conducted interviews and maintained accurate records in the pre-admissions database, ensuring
efficiency and precision.
• Handled billing inquiries, provided cost estimates, and assisted patients in understanding their financial
obligations.