Store Manager
Prime Market
Total des années d'expérience :20 years, 10 Mois
• Responsible for developing my team and improving their skills to high levels.
• Responsible for achieving store budget regarding sales, stock levels, and shrinkage.
• Completing store operational requirements by scheduling and assigning employees, and following up on work results.
• Maintaining store staff job results by coaching, monitoring, and appraising.
• Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
• Rotated merchandise and display to feature new products and promotions.
• Completed point-of-sale opening and closing procedures.
• Achieving financial objectives by preparing an annual budget; scheduling expenditures; analyzing challenges; and initiating corrective actions.
• Identifying current and future customer requirements by building rapport with potential and actual customers.
• Managed inventory control, cash control, and store opening and closing procedures.
• Completing store operational requirements by scheduling and assigning employees, and following up on work results.
• Maintaining store staff job results by coaching, counseling, and disciplining employees; planning monitoring, and appraising job results.
• Achieving financial objectives by preparing an annual budget; scheduling expenditures, analyzing challenges, and initiating corrective actions.
• Identifying current and future customer requirements by building rapport with potential and actual customers.
• Ensuring the availability of merchandise and service by approving contracts; and maintaining inventories.
• Formulating pricing policies by reviewing merchandising activities; determining additional needs for sales promotion; authorizing clearances sales; and studying trends.
• Marketing merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
• Protecting employees and customers by providing a safe and clean store environment.
• Contributing to team effort by accomplishing related results as needed.
• Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies.
• Rotated merchandise and display to feature new products and promotions.
• Completed point-of-sale opening and closing procedures.
• Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
• Managed inventory control, cash control, and store opening and closing procedures.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Trained new employees on proper protocols and customer service standards.
• Rotated merchandise and displays to feature new products and promotions.
• Completed point-of-sale opening and closing procedures.
• Managed store employees successfully in fast-paced environments through proactive communications and positive feedback.
• Managed inventory control, cash control, and store opening and closing procedures.
• Monitoring our stock level daily to avoid any sleeping stocks.
• Share with my team the latest merchandising catalogs to be always fashionable stores
• Achieved new sales records for my departments with 30% LFL.
• Reduced the stock level from being used for 3 months to only 2 weeks.
• Monitoring and evaluating team performance.
• Managing a department budget and forecasting budgetary requirements.
• Setting strategic long and short-term departmental goals and evaluating outcomes.
• Motivating and inspiring team and facilitating personal growth.
• Ensuring high levels of productivity are maintained.
• Ensuring the highest level of quality are met.
• Communicating job expectations to the team.
• Conducting training and seminars for continued skills improvements.
• Fostering a productive working environment.
• Ensuring adherence to company and industry regulations (SOP).
• Managed & controlled other departments (F&B sections).
• Achieved new sales records for my departments with 25% LFL.
• Ensuring all team members are familiar with the company's policies, procedures, and goals.
• Establishing schedules, assigning tasks to employees, and ensuring jobs are done on time.
• Reviewing employee performance to ensure standards are being met.
• Training new employees in the company's policies & procedures.
• Meeting with suppliers to discuss promotion and terms of rental areas.
• Overseeing the work of all team members to ensure they're performing their duties effectively.
• Handling complaints from customers and employees and resolving issues using conflict resolution techniques.
• Reduced the stock level from being used for 3 months to only 1 month.
• Managed the Grocery section during Ramadan event & for another year as a trainee section manager.
• Reached the highest sales in BTS events over Cairo branch.
• Achieved the lowest shrinkage level in the year with 1.5% only from the targeted 2.5%.
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