Country Manager & Director
Forum International
مجموع سنوات الخبرة :21 years, 7 أشهر
Overseeing the activities of our company. Responsible for the management of that entity's resources as well as the establishment of strategic goals and formulating plans to make sure those goals are met.
Directing and supervising the activities of staff
Providing guidance for workers as needed and approving training opportunities
Implementing company policies
Delegates duties among staff members
Maintains budgets for managed entity as well as the individual projects it takes on
Monitors costs against budget
Making key decisions for managed entity
Researches and analyses industry, market, and competitors to make informed strategy decisions
Creates initiatives to take advantage of market opportunities, reduce operational threats, forestall business risks, and maximize core strengths
Identifies core competencies and defines operational goals
Liaisons with Board of Directors to make sure all efforts are in alignment
Recruitment, Training, Induction of New starters and Current employees
360 Hybrid Billing Sales Recruitment Manager - Managing a team of 10 (Temps & Perm)
- Individual annual billing - £240, 000
- Branch annual billing - £760, 000
- Top 3 Branch’s in the South West
Successfully running the Education & Executive Search department
Implementing HR practice
Ensure development of our business within the local area - B2B
Ensure office is meeting financial and growth targets
Manage, lead and motivate consultants
Provide training, reviews and coaching sessions - Implement new strategy’s develop and execute training for new and existing consultants.
Produce monthly business reports - Forecast & Predications
Analyse and interpret Financial statements
Manage full P&L reports
Negotiations, New business proposals
Client visits and obtaining PSL
Registering candidates following Reeds compliance process
successfully increased my team on consultants by 4 in the past 6 months
Conducting interviews
Reviewing & dissecting CV's
Managing Employee desk of 250 + Staff
Recruitment, Training & Induction
Providing market knowledge and advice to employers.
* Sourcing new clients and candidates via networking, advertising or referrals
* Interviewing and qualifying potential Candidates
* Developing and managing ongoing clients relationships
* Managing the job offer and negotiating salary packages
* Generating new business through sales calls
* Maintaining a smart, organised and professional appearance
* Prospective client visits
* Generating P45
* Processing Timesheets
* Carrying out day to day administrative duties.
* Training staff and setting objectives to keep in line with KPI.
As a Sales executive my duty was to increase sales and revenue generation.
In order to do this I had to follow a strict sales process from start to finish and fill in the gaps this wasn't as
simple as just meeting the customer to making to sale. Being a Sales Executive isn't just making the sale there is
so much more to the process, from marketing your brand to generating new business, keeping my customers up
to date with details on the car and carrying out admin duties to do this role I have had to have a very keen
attention to detail and highly exceptional organisational skills. Working in B2B sales alongside retail sales I have
developed an exceptional understanding of how the market works and how each individuals needs are not
related. Throughout my career at Carco group I started as a P.A then developed to a sales executive which then
led me to becoming a business manager.
Marketing our Product/Campaign
Following Sales Process
Key skills and achievements:
Customer satisfaction
Working to set management guidelines utilising dealer management tools (dealerweb, Kerridge etc). Performance
monitored through Renault and Peugeot CSI system. Achieved highest in-group performance on rolling 12-month
survey.
Performance management
Using KPI systems to track and monitor performance and highlight areas for improvement and personal/team
gain ensuring sales figures are in the top 10% of dealer group. Using finance systems to ensure all peripheral
areas of job role are achieved
FSA Accreditation
Fully compliant with current FSA legislation
Systems Used
* Kerridge
* Dealerweb (online customer management system)
* ROMEO vehicle ordering systems
* Microsoft windows and Excel
Develop purchase orders, handle computer generated reports, make travel arrangements, track information
regarding office budgets, receive phone calls, take appointments, arrange conferences, meetings and deal with
company visitors. Handling office stationery, ensure attendance records in the office, maintain confidentiality
while handling office documents, files/papers and monitor the mails/faxes that concerned departments receive
from various sources. It is one of the primary responsibilities of an admin assistant to update and remind the
reporting managers of their meetings, help them in developing computer presentations, generating reports, take
down dictations and supervise the overall admin functioning of the office.
11 GCSE's Maths - A English - A x 2 Science - B x 2 IT - B Art - B History - C Geography - B Design Technology - B Business Studies - A