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Aakash Gupta

Customer service and sale representative + Team Coach + quality and voice trainer

Location:
India
Education:
Bachelor's degree, Bachelor of Arts
Experience:
2 years, 7 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  2 Years, 7 Months   

June 2012 To April 2013

Customer service and sale representative + Team Coach + quality and voice trainer

at Travelopod and The Langham Hotel
Location : India
Travelopod Travel Agency (2012-2013) (Second Largest Travel Company in USA)

 Knows Amadeus Selling Platform
 Senior Customer and Sale Service Representative
 Team Coach
 Knows Post-Sales
 Knows How to Maintain Microsoft Excel

Responsibilities:

• Maintain customer service at extreme level.
• Regular at work.
• Be polite to customers and staff.
• Be happy at every time.
• Be punctual and honest.
• Do your given job with full energy and effort.
++++++++++++++++++++++++++++++++++++++++++++++

The Langham Hotel (2010-2012) (5 Star Hotel in Auckland)

 Customer Service Representative
 Knows Work of all the Departments in a Hotel
 Specialized in Bartending and Chef
 Trainer in quality and voice

Responsibilities:

• Uphold customer service at extreme level.
• Regular at work.
• Be polite to customers and hotel staff.
• Be happy at every time.
• Be punctual and honest.
• Do your given job with full vigour and effort

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
April 2013

Bachelor's degree, Bachelor of Arts

at Punjab University
Location : Chandigarh, India
April 2013
Punjab University
Degree in Bachelor Arts (Still in Process)
May 2011

Bachelor's degree, BTec Degree in Hospitality Management Level 7 (Honours in Customer Service and Human Resources)

at University of Auckland
Location : Auckland, New Zealand
May 2011
University of Auckland
Completed BTec Degree in Hospitality Management Level 7 (Honours in Customer Service and Human Resources)
June 2010

Diploma, BTec Hospitality and Tourism Management Level 5-6

at University of Auckland
Location : Auckland, New Zealand
June 2010
University of Auckland
Completed BTec Hospitality and Tourism Management Level 5-6
January 2009

High school or equivalent,

at Punjab Board
Location : Chandigarh, India
January 2009
Punjab Board
Completed Senior Secondary School

Specialties & Skills

Higher level Customer service

Regular, punctual and honest at work at all times

Very much confident about my work with politeness and happiness

Endorsed with great energy and efforts

Understanding and offering customer what exactly he wants

Customer Service

Microsoft Office

Travel Planning

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Expert

Hindi

Expert

German

Intermediate

Training and Certifications

Certification in Fast spinner ( Certificate )

Issued in: November 2010 Valid Until: - November 2020

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