Aakashh Shresthaa

•Greeting Customers.
• Present, promote and sell products/services using solid arguments to existing and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.

• Establish, develop and maintain positive business and customer relationships.
• Reach out to customer leads through cold calling.
• Expedite the resolution of customer problems and complaints to maximize satisfaction. • Achieve agreed upon sales targets and outcomes within schedule.
• Coordinate sales effort with team members and other departments.

• Practice a feature/benefit selling methodology so that all customers receive consistent treatment when
doing business.
• Show each customer advantages of products over competing brands.
• Use a common and consistent quotation methodology for vehicle sales, trade-ins and purchases.
• Cross-sell additional parts, accessories, HOG memberships, F&I products, Warranties & service contracts
etc. with all new and used vehicles. .
• Introduce new customers to the service, parts, general merchandise and F&I departments and their
personnel.
• Conduct a road test and pre-delivery inspection prior to delivery to customer.