Benefits Consultant
Bayzat
Total des années d'expérience :7 years, 10 Mois
Monitoring the SLA’s, KPI’s for the process, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level
➢ Be a rusted Advisor and develop superior relationships with prospects.
➢ Create solid and qualified opportunities via inbound lead transmitted by the sales representative.
➢ Recommend right Healthcare/Property/life/ Workmen compensation/Vehicle/Liability/Critical illness /Reinsurance insurance policy to the prospect.
➢ Inside-Sales Position: Interact with opportunities using Salesforce.com, email.
➢ Identify influencers and decision makers and nurture them based upon their needs or creating need.
➢ Successfully manage and overcome prospect objections.
➢ Evangelize flagship products, Bayzat Benefits and Enterprise.
➢ Provide closed-loop feedback in Salesforce to ensure continuous process optimization.
➢ Monitoring client’s portfolio performance, conducting profitability analysis, rendering sustained advisory services for securing high ROI and increasing retention levels.
➢ Analyzing risk appetite of an individual for providing them apt investment solutions and ensuring that solutions provided match the risk profile.
➢ Building & maintaining healthy business relations with customers; enhancing customer satisfaction matrices by achieving delivery & service quality norms.
2011‐2014 Thakur College of commerce and science. -Bachelor of Commerce with Accounting & Auditing specials. -Company Secretary, Finals (pursed simultaneously with graduation). 2015-2016 Amity University, Dubai. -MBA specializing in Finance & Marketing.