Aalaa Abbas

- Promoted personal loan and debt consolidation solutions based on customer needs and eligibility.

- Conducted 25+ outbound customer calls daily to promote personal loan and debt consolidation solutions.

- Verified, updated, and maintained accurate customer and financial records using ClickUp and internal systems.

- Processed loan applications and coordinated with internal teams to ensure timely completion.

- Followed up with customers throughout the application process and resolved inquiries.

- Delivered high-quality customer service while ensuring data accuracy and compliance.

Ag-Water Dashboard - Ministry of Scientific Research

Developed an interactive water consumption monitoring dashboard to track usage trends and support sustainable resource allocation, utilizing Advanced Excel and Power Query to transform and analyze raw data for management reporting.

Entering and managing large volumes of data with a high degree of accuracy.

Reviewing, validating, and maintaining data quality.

Assisting in data analysis to identify trends and patterns.

Preparing reports, dashboards, and data visualizations for stakeholders.

Collaborating with departments to understand data requirements and reporting needs.

Transforming raw data into interactive dashboards for management insights.

Providing training and support to team members on administrative and data-related processes.

Managing administrative workflows and inter-departmental coordination.

Providing clerical support, including scheduling, document preparation, and email management.

Coordinate meetings, appointments, travel arrangements for team members, and budget-related activities.

Managed and maintained 10, 000+ operational records with high accuracy while ensuring compliance with documentation standards.

Prepare and edit documents, reports, and presentations.

Process and distribute incoming and outgoing mail.

Prepare and maintain the office budget.

Assist in the recruitment and onboarding process for new hires.

Assisted in developing project strategies and execution plans.

Managed and developed organizational plans for the academy.

Created and implemented marketing strategies for both online and offline channels.

Oversaw all administrative, technical, and financial aspects of the center.

Organized an open day event to showcase paintings, handicrafts, and external product.