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Aaliyah Dela Cerna, Internship Research Intern

Aaliyah Dela Cerna

Internship Research Intern·Urban Education

Qatar

Bachelor's degree, Foreign Service (BSFS)

Work experience

Total years of experience: 3 years, 6 months

Internship Research Intern

January 2024 - December 2024

Urban Education

Washington, United States Remote

January 2024 - December 2024

• Conducted research on potential investor opportunities and documented zoom discussion by taking detailed
meeting notes and proposals
• Analyzed stakeholder discussions and synthesized research findings into concise summaries, demonstrating strong
analytical, communication, and organizational skills.

Company industry:
Accounting

Museum Guide

January 2024 - January 2024

Museum of Illusions

Doha, Qatar

January 2024 - January 2024

• Informed and oriented over 600 guests about the museums 80 exhibitions, assisting with photo opportunities
using Nikon D500 DSLR in Illusion Rooms.
• Skilled in using Square Inventory and transaction processing, using tools like QNB Pay for efficient contactless
payments and accurate receipt tracking.

Company industry:
Entertainment

Guest Operations Protocol

February 2023 - March 2023

Longines

Doha, Qatar

February 2023 - March 2023

• Guided approximately 100 families, particularly children, in arcade game activities and animal interactions, while
ensuring adherence to safety protocols.
• Organized crowd control measures at Al Shaqab Stables to ensure a safe and orderly environment

Company industry:
Retail & Wholesale

Spectator Services

November 2022 - December 2022

FIFA

Doha, Qatar

November 2022 - December 2022

• Welcomed and greeted guests, including VVIP guests, ensuring a high level of hospitality.
• Scanned tickets and ensured security protocols were followed.
• Assisted guests with locating seats and provided information on food and beverage services.

Company industry:
Sports & Outdoor Activities

Hospitality

November 2022 - December 2022

FIFA

Doha, Qatar

November 2022 - December 2022

• Assisted over 70 VVIP guests, which enhanced my people skills and built my confidence in delivering
exceptional hospitality experiences
• Used handheld high-frequency RFID readers for ticket verification and security processes
• Supported building operations by directing guests to their designated area

Company industry:
Sports & Outdoor Activities

Founder & Organizer

January 2020 - January 2021

Game for a Cause

Doha, Qatar Hybrid

January 2020 - January 2021

• Fundraised 4, 200 QAR to support COVID-19 relief for low-income families and orchestrated an event with 30
participants, managing teams across all activities.
• Collaborated with three organizations to distribute care packages and developed a detailed event timeline to
ensure smooth coordination and delivery.

Company industry:
Events Management

Private Tutoring

January 2018 - January 2019

Freelance

Doha, Qatar

January 2018 - January 2019

• Tutored 9th-grade students in English, Filipino, and Civics, assisting with essay drafting, concept papers, and
brainstorming to enhance language skills and civic understanding.

Company industry:
Media Production

Education

Georgetown University (GUQ)

May 2027

May 2027

Bachelor's degree, Foreign Service (BSFS)

Qatar

International School Singapore

September 2023

September 2023

High school or equivalent, Arts And Humanities

Qatar

Skills

Teamwork
Expert
Teamwork
Expert
Time management skills
Expert
Time management skills
Expert
Customer Service
Expert
Customer Service
Expert
Communications
Expert
Communications
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert
Communication
Intermediate
Communication
Intermediate
ACTIVISM
Intermediate
ACTIVISM
Intermediate
CROWD CONTROL
Beginner
CROWD CONTROL
Beginner
FILING
Intermediate
FILING
Intermediate
JUSTICE
Intermediate
JUSTICE
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT SYSTEMS
Intermediate
MANAGEMENT SYSTEMS
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
OFFICE SUITE
Intermediate
OFFICE SUITE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
Teamwork
Intermediate
Teamwork
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
FILE SYSTEM PERMISSIONS
Intermediate
FILE SYSTEM PERMISSIONS
Intermediate
GUEST LEDGERS
Intermediate
GUEST LEDGERS
Intermediate
INTERNATIONAL BUSINESS
Intermediate
INTERNATIONAL BUSINESS
Intermediate
INTERNATIONAL RELATIONS
Intermediate
INTERNATIONAL RELATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
RESEARCH
Intermediate
RESEARCH
Intermediate
STAKEHOLDER ENGAGEMENT
Intermediate
STAKEHOLDER ENGAGEMENT
Intermediate
TRANSACTION PROCESSING BUSINESS
Intermediate
TRANSACTION PROCESSING BUSINESS
Intermediate

Languages

English

Intermediate

Arabic

Beginner

Tagalog

Beginner

Hobbies and interests

equestrian competitions.
events
efforts,
Volunteering
cultures.
engaging with
Cultural Exploration:
Advocacy:
Social Justice
Reading, Gaming, Sports

One of my major academic weapons was fluency in the art of declamation. As a youth, I am quick on my feet and was included on the schools women basketball varsity during my early years in high school, as well as debate and research competitions. A representative of the year within the council and won multiple academic awards.