Web Developer
Darul Ishaat
مجموع سنوات الخبرة :33 years, 3 أشهر
Maintain current website and add some eCommerce functionality. Helped management purchase necessary computer hardware & software. Uploaded and updated all company products information, About Us, etc. Helped company in scanning hard-to-scan book titles. Improved books' descriptions for better SEO.
Selling books, attending to customers and visitors, developing in-house database application, selling computer hardware & CDs and DVDs, etc. Took initiative to add fast selling books/booklets by convincing the owner of their feasibility despite smaller margins. Volunteered to open shop on Fridays in exchange for taking Saturdays off to help improve store's image as ALWAYS OPEN.
1. Quality control of software packages & Customer service.
2. Development of products (R&D).
Also volunteered to help Company in correspondence issues to make them shorter yet more effective. Helped the Company solve chronic customer complaints about their sold software by encouraging the developers' team and management understand its positive effect on future sales.
1. Inspection & approval of services provided to customers.
2. Software and hardware purchase approvals.
3. Operation & maintenance of computer systems.
4. Data communication with Telegroup.
5. Management reports.
6. Quality control of phone service and customer service.
7. Coordination between Telegroup, Customers and sales reps.
8. Designing of English and Arabic versions of the company brochure.
9. Approval of phone call rate comparison tables for each country.
10. Education & Training of sales representatives.
1. Software package installation & troubleshooting.
2. Data collection & analysis.
3. Programming database applications.
4. Consulting on PCs, LANs and its software.
5. Customer service.
Helped clients understand computer viruses and how to fight them and limit their spread. Full involvement in app development from requirements gathering till application testing and user training.
1. Typesetting of Management Information Strategy.
2. Wrote Document of Standard Specifications & Manual for Acquiring PC Software and Hardware for Dallah Group companies.
3. Wrote Policies for Virus Prevention document.
4 Designing of a database for procurement purposes.
5. Development of a database for Real Estate evaluation.
6. Development of a database for evaluation of financial systems.
7. Development of formulas for performance evaluation.
8. Database of companies and software/hardware inventory
9. Database of financial software consultants and providers.
MCS degree equivalent to BSc Computer Science in Saudi Arabia and other American systems.
GPA 3.1
90% Marks.