AASEM ABDULRAZZAK

● Launched a direct-to-consumer TikTok storefront, leveraging platform trends and short-form content strategy to drive brand visibility and product engagement.
● Generated $43, 632.49 in profit over six months by optimizing call-to-action placements, video hooks, and product storytelling tailored to Gen Z and Millennial audiences.
● A/B tested over 50 video creatives and captions to refine content performance, resulting in a 35% improvement in average video conversion rates.
● Managed full sales cycle including product sourcing, fulfillment, customer communication, and return handling, streamlining operations to achieve a 98% customer satisfaction rate.

● Led targeted prospecting efforts within assigned territory, leveraging cold calling and networking strategies to generate over $147, 000 in new sales revenue, exceeding monthly sales quotas by 25%.
● Developed and presented customized mobility solutions to small and mid-sized business clients, achieving a 30% increase in client satisfaction and contributing to a 20% growth in account retention.
● Cultivated relationships with over 50 new accounts, expanding market presence and resulting in a 15% increase in market share for AT&T’s mobility solutions within the region.
● Utilized consultative selling techniques to uncover and address client needs, increasing the conversion rate of prospects to customers by 28%, boosting annual revenue by $25, 000.

● Spearheaded acquisitional sales strategies at AT&T, driving an increase in revenue through targeted prospecting and successful acquisition of new clients in wireline, network, and security services.
● Managed a diverse pipeline of 75+ potential clients, consistently exceeding monthly acquisition targets by 23% through data-driven needs analysis and strategic lead nurturing.
● Collaborated with cross-functional teams to optimize product offerings, resulting in a 25% increase in the conversion rate of prospects to new clients, equivalent to a $35, 000 boost in annual revenue.
● Captured 25 new high-value business opportunities, expanding AT&T's market presence and contributing to a $37, 000 increase in annual sales revenue.

● Revamped automation on reconciliation of Rocket Mortgage treasury bank accounts, conforming end of day process by linking the Master Warehouse report with individual commercial bank pipeline reports, improving process efficiency by 10%.
● Examined CEO shareholding while utilizing Bloomberg Terminal to monitor open market purchases and open market sales in the mortgage industry, to demonstrate findings alongside a team to Chief Financial Officers’ & executives.
● Inputted 400 journal entries into general ledger for settlement between Rocket Mortgage Treasury accounts and various commercial banks, in order to allocate a daily total of $10M and correct false transactions, allocating 10 million per day while correcting false transaction.
● Created a comprehensive treasury operations manual for each task, aimed at revamping onboarding processes for new employees, causing a 20% reduction in time required for training new hires, enabling individuals to achieve higher levels of productivity at a faster pace.