Executive Security
indigo
Total years of experience :14 years, 5 Months
BAGGAGE SCREENING- Screening the passengers’ luggage through x-ray in order to detect if any dangerous goods, threat, weapon or suspicious object that can cause an act of unlawful interference. Physical check is performed if any suspect. Also performed with the help of Explosive Trace Detector (ETD)
CARGO SCREENING-Screening of cargo through x ray in order to detect any dangerous goods, threat, weapon or any suspicious object that can cause an act of unlawful interference. Also physical check is performed for further clarification if any.
PASSENGER SCREENING: Passenger screening is done through many ways like profiling, Use of Hand Held Metal Detector (HHMD ) and Door Frame Metal Detector(DFMD) or through PAT DOWN SEARCH.
SURVELLIANCE - Profiling the guest, and categorizing them into threatening or non-threatening. Educating about the things which can be carried in aircraft.
BAGGAGE MAKE UP AREA- Ensure all the registered are screened and sealed with the security stickers, tallying the total number of baggage to each destination. Escorting the bags from the baggage make up area to the aircraft.
WHISKEY BAG HANDLING (WEAPON BAG)-Ensure that the weapon holder is having a valid license and also filling the weapon declaration form .escorting the w-bag till the aircraft. And in case of arrival again escorting the w-bag from the aircraft till arrivals and handing it over to the holder.
HOLDS: Ensure that all registered baggage is been loaded correctly according to the destination and loaded accordingly in their respective compartments as per the load officer.
ANTI-SABOTAGE CHECK-A thorough anti sabotage check is done once the flight lands. .checking the over head bins, seat pockets lavatory etc to ensure to avoid any act of unlawful interference.
SECONDARY LADDER CHECK POINT-A thorough check of the passenger’s boarding card the stamp of the hand baggage tags and ensures that the right passenger enters into the right flight
RESERVATIONS - Booking and cancellation of tickets, updating of flight status, customer enquiries, cash tallying.
SURVELLIANCE - Profiling the guest, educating about the things which can be carried in aircraft, frequent announcement about the flight status and operation, coordinating with group and old people and people needing assistance.
CHECK-IN- Registering the luggage of the passenger, educating the passenger about the emergency exits of the aircraft, profiling and issuing the boarding passes
BAGGAGE MAKE UP AREA- Ensure all the registered are screened and sealed with the security stickers, tallying the total number of baggage to each destination etc
SECURITY-HOLD AREA- Announcing the boarding and ensuring that the passenger reaches safe and secured to the aircraft, coordinating with ramp staffs, handling of VIPS, Wheel chair passengers, unaccompanied minors, first time travelers etc.
ARRIVALS-Receiving the incoming guest and directing them to the arrival hall, handling of VIP’S, handling of baggage’s and complaints regarding baggage.
Guest service.
Handling of calls and enquires of customers.
VIP guest services.
Knowledge of food and beverages.
Table etiquettes and hospitality.
Hosting the Guest and make them Aware of the various cuisine
B.A. English Literature - Communicative English, Business English.
BTEC- HNC in Aviation, Hospitality and Travel/Management ED-Excel (UK) - Aviation Hospitality, Travel Management, Personality Development at Frankfinn Institute of Airhostess Training, Coimbatore,Tamilnadu,India