Aasma Khan

Managed customer relationships and delivered superior service to privileged
segments.
Cross-sold and upsold financial instruments to increase revenue.
Provided loan services, investment advice, and resolved customer queries.
Built strong trust and long-term client relationships.

Verified educational degrees, employment certificates, and health licenses
with issuing authorities.
Published verification reports within agreed timelines (TAT).
Maintained accurate databases using MS Excel and processed payments.
Ensured high customer satisfaction through problem resolution and effective
communication.
Coordinated with diverse teams and demonstrated strong telephone and
email etiquette.