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Abdulaziz EBRAHIM AWAJI KEIBI  KEIBI, Customer Service Supervisor - CME1

Abdulaziz EBRAHIM AWAJI KEIBI KEIBI

Customer Service Supervisor - CME1 ·البنك السعودي البريطاني

Saudi Arabia

Bachelor's degree, Business Administration

Work experience

Total years of experience: 9 years, 7 months

Customer Service Supervisor - CME1

January 2019 - Present

البنك السعودي البريطاني

Riyadh, Saudi Arabia

January 2019 - Present

 Created and processed clients' accounts while providing excellent customer service.
 Effectively work with other members of management, accounting teams, and other departments to
resolve outstanding reconciling items in a timely manner and prevent recurring errors that cause
reconciling items.
 Supervised to ensure all transactions of cash, check and balancing and money orders were processed
accurately and efficiently daily.
 Strong dispute resolution and effective problem-solving skills.
 Demonstrated customer service and continuous improvement focus.
 Coached/Motivated, trained, provided work direction, and communicated feedback to staff: assisted in
the recruitment and hiring of personnel.
 Opened a variety of financial accounts. accounts experienced handler.
 Scheduled staff as necessary to meet

Company industry:
Banking
Job role:
Finance and Investment

Bank Teller

January 2016 - February 2016

البنك السعودي البريطاني

Riyadh, Saudi Arabia

January 2016 - February 2016

Company industry:
Banking
Job role:
Banking

Customer Service Officer

January 2015 - January 2016

SABB

Riyadh, Saudi Arabia

January 2015 - January 2016

ممثل خدمة عملاء

Company industry:
Banking
Job role:
Accounting and Auditing

Accountant

January 2014 - January 2015

Taajeer Group

Riyadh, Saudi Arabia

January 2014 - January 2015

محاسب عام

Company industry:
Automotive Dealership & Distributor
Job role:
Accounting and Auditing

Education

King Faisal University

January 2022

January 2022

Bachelor's degree, Business Administration

Saudi Arabia

GPA (point): 4.09 out of 5

GPA (point): 4.09 out of 5

in

Jazan University

January 2013

January 2013

Diploma, Accounting

Saudi Arabia

GPA (point): 4.09 out of 5

GPA (point): 4.09 out of 5

courses: Core Competencies Courses & Certification  Retail Banking Foundations Professional Exam .  Credit Adviser Professional Exam.  Basics of Administration.  Principles of Financial Accounting.  Operations Risk.  Banking Fraud.  Certificate in Banking Quality. Achievements  Honored 3 Times as the Best Customer Service.

Skills

Utilization Management
Expert
Utilization Management
Expert
Label Management
Expert
Label Management
Expert
IT Financial Management
Expert
IT Financial Management
Expert
Small Business Accounting
Expert
Small Business Accounting
Expert
Managerial Finance
Expert
Managerial Finance
Expert
ACCOUNTANCY
Expert
ACCOUNTANCY
Expert
CONTINUOUS IMPROVEMENT
Expert
CONTINUOUS IMPROVEMENT
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
DIRECTING
Expert
DIRECTING
Expert
FINANCIAL
Expert
FINANCIAL
Expert
FOCUS
Expert
FOCUS
Expert
HIRING
Expert
HIRING
Expert
MICROSOFT MONEY
Expert
MICROSOFT MONEY
Expert
PERSONNEL
Expert
PERSONNEL
Expert
Utilization Management
Expert
Utilization Management
Expert
Label Management
Expert
Label Management
Expert
IT Financial Management
Expert
IT Financial Management
Expert
Small Business Accounting
Expert
Small Business Accounting
Expert
Managerial Finance
Expert
Managerial Finance
Expert

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
المستشار الائتماني
Nov 2021
الاساسيات المصرفية
Oct 2021
التعامل في الاوراق المالية CME1
Jan 2023

Recommendations

Abdulrazaq Dahduh

Feb 2014

Feb 2014

Saudia ArabiaColleague

I was know Mr.Abdulaziz more then ten years he is a good man.hes ready to get any jop