Distribution Supervisor
Del Monte Foods (UAE) FZE
Total years of experience :13 years, 9 Months
Successfully managing route optimization, delivery allocation and fleet cleanliness for in time completion of deliveries in safe and high-quality food products
Expertly handling servicing of vehicles within set timescales and as per the agreed process. Productively receiving orders from sales department and gathering information regarding location & customer details to ensure timely delivery
Effectively coordinating with delivery team to ensure all orders are delivered within customer time frame and agreed process
Efficiently coordinating with sales team in case of urgent and additional order; coordinating with kitchen & production to receive finished goods on time and issuing to delivery team for delivery
Regularly updating sales team on daily market returns and ensuring all GRVs are well received. Monitoring in & out of crates and cooler boxes and reconciling it on daily basis
Strictly monitoring high standard of personnel hygiene; maintaining high hygiene standard of vehicle & cooler box of delivery team as well as in-house staff
Providing refresh training to all drivers/helpers on timely basis; ensuring safe environment during order’s picking and loading vehicles. Guaranteeing food quality standards & QA controls during order delivery
Proficiently coordinating with cross functional teams i.e. production, national sales, sales fresh, procurement, finance, marketing, management and human resources
Adroitly dealing with customers/clients; managing garages for vehicle maintenance and preparing delivery staff to cope with exposure to cold temperatures during urgent deliveries
Competently applying different skills during routine operations including communication, decision making, distribution knowledge, GMP knowledge, health & safety knowledge and leadership skills
Proficiently managed both inbound and outbound activities to complete operational requirements and timelines for maintaining the level of KPIs. Monitored stock control systems for keeping it up to date while processing with ERP
Supported in booking up incoming and outgoing shipments GCC - LCL & LTL on appropriate rates for minimizing landing cost. Organized shipments as per contractual terms with suppliers and customers
Efficiently negotiated with suppliers and customers to improve supply chain operational sustainability. Monitored vehicle dispatch while checking invoices and goods loaded for minimizing loading errors
Conducted daily inspection of vehicle and delivery staff to ensure rules and HSE guidelines are implemented. Drafted weekly and monthly reporting of vehicle expenses including fuel and maintenance etc.
Coordinated with drivers on delivery requirements while tracking requirements of periodic maintenance of vehicle, fines and related permits. Drafted schedule for repairs and inspecting vehicles on a weekly basis
Effectively analyzed daily dispatch report and submitted to Operations Head. Prepared gate passes and related documents on time for assuring smooth delivery operations while discussing progress with senior management
Actively handled logistics operations of delivery while supervising and coordinating activities of the logistics team. Coordinated with suppliers and respective departments to ensure production and delivery time as per schedule
Efficiently tracked shipments and made necessary arrangements for timely completion. Supervised customers’ complains related to damaged containers while providing a guideline to customers
Maintained internal and external correspondence for daily operations. Prepared monthly agency reports for top management for decision making and action plans. Coordinated with freight forwarders and carriers to track shipments
Managed preparation of goods declaration while maintaining follow up and updating customers on shipment. Monitored custom process for taking necessary actions as per requirement
Provided guidelines to customers for all items, port operations and internal procedure for inspections, shifting, loading etc. Addressed problems associated with shipping lines regarding freight payments and free detention period in bill of lading.
Effectively trained the sales team while discussing daily matters. Strategically planned and executed sales planning for achieving the sales targets. Developed, implemented and managed trade plan in trading for enhancing profitability
Conducted meeting with potential clients while maintaining liaison for discussing the business plan and updating the latest requirements for the project while addressing queries to achieve a satisfactory response
Compiled sales data and consolidated reports for analysis and planning while discussing overall progress with senior management. Suggested improvement plans for boosting operational performance and achieving sales targets
Research report legal issues in Marketing.