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Abanob Monsef, saleman

Abanob Monsef

saleman·philip morris international

Egypt

Bachelor's degree, Graduation

Work experience

Total years of experience: 2 years, 11 months

saleman

May 2025 - Present

philip morris international

Asyut, Egypt

May 2025 - Present

Results-drivenSalesProfessionalwithexperienceinbankingandtobaccoindustries.Expertinrelationshipmanagement, closingdeals, and resolving complex issues using high emotional intelligence
Company industry:
Tobacco & Smoking Goods
Job role:
Sales

Sales Representative

May 2025 - Present

Philip Morris (IQOS)

Asyut, Egypt

May 2025 - Present

• Promoting IQOStechnologyand educating adult smokers on smoke-free
alternatives.
• Consistentlyachieving monthly salestargets through deep analysisof consumer
behavior. Building brand loyaltybymanaging long-term customerrelationships.
Company industry:
Administration Support Services
Job role:
Sales

Call CenterAgent|

March 2024 - November 2024

National BankofEgypt(NBE)

Asyut, Egypt

March 2024 - November 2024

• Resolved high volumesof customerinquiries and complaints with professional
problem-solving.
• Maintaineda high FirstCall Resolution (FCR) ratethrough active listening.
• Managed financial data and servicesusing advanced banking systems.
Company industry:
Banking
Job role:
Customer Service and Call Center

call center agent]

March 2024 - September 2024

National Bank Of Egypt

Asyut, Egypt

March 2024 - September 2024

This work apply me to work in team and I know how to talk with a lot of different types of customer and effective handling ways .
Company industry:
Banking
Job role:
Customer Service and Call Center

Videographer&Sales|

September 2023 - February 2024

SparkMedia

Aswan, Egypt

September 2023 - February 2024

• Integrated creativecontentwith sales strategies toacquire new business leads.
• Managed clientlifecyclefrom initial negotiationtofinal contractdelivery.
Company industry:
Video & Film Production
Job role:
Customer Service and Call Center

videographer and sales

September 2023 - December 2023

Cruise Ship

Luxor, Egypt

September 2023 - December 2023

This work helped me improve my English language quickly and usefully, and helped me learn about different types of people and how to deal with different cultures .
Company industry:
Sales Outsourcing
Job role:
Sales

sales

October 2022 - April 2023

Yousef bepawy agriculture tools

Asyut, Egypt

October 2022 - April 2023

This work grows in me a lot of skills most important one its effective communication with customers .
Company industry:
Agriculture & Crop Production
Job role:
Farming and Agriculture

Education

faculty of arts Egyptology department Assiut university

January 2023

January 2023

Bachelor's degree, Graduation

Egypt

GPA (rating): Good

GPA (rating): Good

asyut university

January 2023

January 2023

Bachelor's degree, egyptology

Egypt

Skills

Teamwork
Expert
Teamwork
Expert
Flexibility
Expert
Flexibility
Expert
Fast Learning
Expert
Fast Learning
Expert
EFFECTIVE COMMUNICATION
Expert
EFFECTIVE COMMUNICATION
Expert
Time management skills
Expert
Time management skills
Expert
Customer Service
Intermediate
Customer Service
Intermediate
Management
Intermediate
Management
Intermediate
AGRICULTURE
Intermediate
AGRICULTURE
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
TIME MANAGEMENT
Intermediate
TIME MANAGEMENT
Intermediate
Call Center
Expert
Call Center
Expert
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
BANKING
Intermediate
BANKING
Intermediate
CLOSING SALES
Intermediate
CLOSING SALES
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COVERED CALL
Intermediate
COVERED CALL
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
EMOTIONAL INTELLIGENCE
Intermediate
EMOTIONAL INTELLIGENCE
Intermediate
FINANCIAL DATA
Intermediate
FINANCIAL DATA
Intermediate
NEGOTIATION
Intermediate
NEGOTIATION
Intermediate
SALES STRATEGY
Intermediate
SALES STRATEGY
Intermediate

Languages

English
Expert
Arabic
Native Speaker

Hobbies

  • drawing , running, swimming , listening to music