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تم إلغاء حظر المستخدم بنجاح
ابانوب يوسف, Marketing & Operation Manager

ابانوب يوسف

Marketing & Operation Manager·Ashkanani Travel Agency Company

الكويت

بكالوريوس, Business Administration

الخبرة العملية

مجموع سنوات الخبرة: 13 سنوات, 3 أشهر

Marketing & Operation Manager

يناير 2026 - حتى الآن

Ashkanani Travel Agency Company

السالمية، الكويت

يناير 2026 - حتى الآن

 Streamlined agency operations and booking workflows to enhance overall service quality.
 Executed integrated marketing campaigns to drive brand growth and lead generation.
 Managed strategic partnerships with airlines and hotels to secure competitive pricing.
 Analyzed market trends and sales data to optimize pricing and maximize profitability.
 Led cross-functional teams to achieve sales targets and maintain service excellence.
 Implemented CRM systems to automate processes and improve operational efficiency.
 Resolved complex travel issues and crises to ensure client satisfaction.
 Monitored department KPIs and financial reports to track performance.
مجال الشركة:
وكالات السفر
الدور الوظيفي:
التسويق والعلاقات العامة

Store Manager

سبتمبر 2025 - يناير 2026

Union Trading Fashion & Electronics Company

حولي، الكويت

سبتمبر 2025 - يناير 2026

Supervised the employees, ensuring daily operational excellence.
• Supervised and drove the sales of built-in appliances, ensuring team targets were met for premium
kitchen solutions.
• Coordinated with kitchen cabinet companies regarding technical dimensions, cut-out sizes, and
designs to ensure seamless installation.
• Manage customer relations and resolve escalated issues, maintaining a high customer
satisfaction rate.
• Support senior management in achieving sales targets, preparing sales reports, and executing
promotional strategies.
• Handling customer queries & complaints.
• Developed team motivation strategies, resulting in consistent KPI overachievement.
• Deliver training to new team members to ensure alignment with company standards and policies.
• Oversee pricing structures and maintain accurate product price matrices.
مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Assistant Store Manager

يوليو 2018 - يونيو 2025

Best AlYousifi

حولي، الكويت

يوليو 2018 - يونيو 2025

Supervised a team of 48 employees in a high-volume electronics showroom ensuring daily operational excellence.
Manage customer relations and resolve escalated issues, maintaining a high customer satisfaction rate.
Support senior management in achieving sales targets, preparing sales reports, and executing promotional strategies.
Develop and implement staff motivation plans that increased team productivity and monthly sales.
Supervised daily customer service operations, ensuring timely resolution of issues and maintaining high satisfaction levels.
Deliver training to new team members to ensure alignment with company standards and policies.
Oversee pricing structures and maintain accurate product price matrices.
Developed team motivation strategies, resulting in consistent KPI overachievement.
مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
المبيعات

Second Reviewer

مارس 2016 - ديسمبر 2017

National Authority for Social Insurance

بورسعيد، مصر

مارس 2016 - ديسمبر 2017

 Processed pension adjustments, financial calculations, and administrative records with high
accuracy.
 Coordinated team schedules and handled internal communications and document distribution.
 Provided front-line customer support and inquiry resolution, maintaining a professional service.
 Generated periodic reports and internal memos for departmental use.
مجال الشركة:
الإدارة العامة

Team Leader

فبراير 2014 - فبراير 2016

Refeey Company for Loans

المنيا، مصر

فبراير 2014 - فبراير 2016

 Led a high-performing loan advisory team, achieving and surpassing monthly sales targets.
 Assisted clients with loan applications and assessed financial documents to determine risk and
eligibility.
 Presented loan approvals/rejections to upper management in structured reports.
 Developed team motivation strategies, resulting in consistent KPI over-achievement.
مجال الشركة:
البنوك
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Loans Officer

يوليو 2012 - يناير 2014

Tasaheel Company for Loans

المنيا، مصر

يوليو 2012 - يناير 2014

 Provided loan consultation services to individual clients, guiding them through the application
process.
 Conducted financial risk analysis to determine loan eligibility.
 Supported sales goals by achieving a high percentage of monthly target completions.
مجال الشركة:
البنوك
الدور الوظيفي:
المحاسبة والتدقيق

التعليم

Port Said University

مايو 2013

مايو 2013

بكالوريوس، Business Administration

مصر

المعدل التراكمي (نسبة مئوية): 90%

المعدل التراكمي (نسبة مئوية): 90%

Web Developer

Skills

B2B Sales
Expert
B2B Sales
Expert
Insurance
Expert
Insurance
Expert
Web Development
Expert
Web Development
Expert
Ad Sales
Expert
Ad Sales
Expert
Management
Expert
Management
Expert
Problem Solving
Expert
Problem Solving
Expert
Team leader
Expert
Team leader
Expert
Bilingual
Expert
Bilingual
Expert
Critical Thinking
Expert
Critical Thinking
Expert
Time management
Expert
Time management
Expert
Active Listening
Expert
Active Listening
Expert
Computer Skills
Expert
Computer Skills
Expert
sales coordination
Expert
sales coordination
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Management
Expert
Management
Expert
Store Management
Expert
Store Management
Expert
Administration
Expert
Administration
Expert
Inventory Control
Intermediate
Inventory Control
Intermediate
Warehouse Management
Intermediate
Warehouse Management
Intermediate
Leadership
Expert
Leadership
Expert
Team Leadership
Expert
Team Leadership
Expert
Marketing
Intermediate
Marketing
Intermediate
Business Development
Expert
Business Development
Expert
Administrative
Expert
Administrative
Expert
Supply Chain
Intermediate
Supply Chain
Intermediate
Teamwork
Expert
Teamwork
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Supply Chain Management
Expert
Supply Chain Management
Expert
Logistics
Expert
Logistics
Expert
Retail
Expert
Retail
Expert
Operation
Expert
Operation
Expert
operations
Expert
operations
Expert
Team Management
Expert
Team Management
Expert
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO BUSINESS
Intermediate
CROSS FUNCTIONAL TEAM LEADERSHIP
Intermediate
CROSS FUNCTIONAL TEAM LEADERSHIP
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA DRIVEN DECISION MAKING
Intermediate
DATA DRIVEN DECISION MAKING
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROCESS OPTIMIZATION
Intermediate
PROCESS OPTIMIZATION
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STRATEGIC MARKETING
Intermediate
STRATEGIC MARKETING
Intermediate
Social Media Marketing
Expert
Social Media Marketing
Expert
Social Media
Expert
Social Media
Expert
Public Relations
Expert
Public Relations
Expert

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي

لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.


فيس بوك
فيس بوك
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انستغرام
انستغرام
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اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

العضويات

Ashkanani Travel Agency

Operations Manager

January 2026

Best Alyousifi

Assistant Showroom Manager

July 2018

UTC

Store Manager

September 2025

التدريب و الشهادات

الشهادات
Human Resource Mobilization for Nutrition in Humanitarian Contexts
Human Recourses
ICDL certified for Computer literacy
Human Resource Moblisation
Jan 2023
عرض الشهادات
Introduction to Human Resource Management
Jan 2023
عرض الشهادات
التدريب
CCNA
IT
Jan 2020

الهوايات

  • Reading
  • Football
    Not in Competition before