Technical Support
مجموع سنوات الخبرة :9 years, 2 أشهر
Engineers Computer Center, Yemen
• Troubleshooting technical issues.
• Testing and evaluating new technologies.
• Identifying hardware and software solutions.
• Installing and configuring hardware and software.
• Following up with clients to ensure the problem is resolved.
• Apply operating system updates, patches, and configuration changes.
Configure and manage clouding computing services (AWS and Azure).
• Deploy, configure and maintain servers (Windows and Linux).
• Implement and manage the backup/recovery strategy.
• Manage web servers, including IIS, Tomcat, Apache, and Nginx.
• Install and manage DB servers (MySQL, MS SQL, and PostgreSQL).
• Configure and manage Plesk, cPanel, and Web Host Manager (WHM).
• Configure Cisco routers, switches, ASA firewall and Firepower NGFW.
• Apply security solutions for network/security devices (IPS, IDS, ACL, VPN, NAT and VLAN).
• Carrying out day-to-day administration and monitoring of network use.
• Maximize network performance by monitoring performance and troubleshooting network faults.
• Apply operating system updates, patches, and configuration changes.
Responsibilities:
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courses: Universiti Kebangsaan Malaysia (UKM)
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courses: Implementing Cisco Cybersecurity Operations
courses: AWS Innovate Online Conference Clouding computing services (AWS, Azure)
MCSA windows server
MCSA windows server