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Abbas khan, Front Desk Receptionist

Abbas khan

Front Desk Receptionist·Pameer hotel

Pakistan

Bachelor's degree, Electrical Engineering

Work experience

Total years of experience: 3 years, 3 months

Front Desk Receptionist

November 2024 - February 2026

Pameer hotel

Mingora, Pakistan

November 2024 - February 2026

Front Desk & Customer Service - Guest handling, dealing with customers professionally, problem solving
Communication Skills - Good interaction with local and international customers
CRM & Record Management - Customer data handling, bookings, coordination
IT & Computer Skills - MS Office, data entry, basic computer troubleshooting
Graphics Designing - Basic design work (social media posts, simple graphics)
Multilingual Ability - Urdu (Fluent), Hindi (Fluent), Punjabi (Conversational), English (Basic to Intermediate)
Teamwork & Interpersonal Skills - Friendly, cooperative, and able to work under pressure
Company industry:
Hospitality & Accomodation

Front Desk Officer / Receptionist Front Desk Officer / Receptionist

October 2022 - August 2024

Swat Capital resort Saidu sharif swat (PAK).

Mingora, Pakistan

October 2022 - August 2024

Front Desk & Customer Service - Guest handling, dealing with customers professionally, problem solving
Communication Skills - Good interaction with local and international customers
CRM & Record Management - Customer data handling, bookings, coordination
IT & Computer Skills - MS Office, data entry, basic computer troubleshooting
Graphics Designing - Basic design work (social media posts, simple graphics)
Multilingual Ability - Urdu (Fluent), Hindi (Fluent), Punjabi (Conversational), English (Basic to Intermediate)
Teamwork & Interpersonal Skills - Friendly, cooperative, and able to work under pressure
Company industry:
Catering, Food Service, & Restaurant

Education

Abasyn University Islamabad Campus

September 2022

September 2022

Bachelor's degree, Electrical Engineering

Pakistan

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE DESK
Intermediate
CUSTOMER SERVICE DESK
Intermediate
ELECTRICAL ENGINEERING
Intermediate
ELECTRICAL ENGINEERING
Intermediate
EMAIL MANAGEMENT
Intermediate
EMAIL MANAGEMENT
Intermediate
FRONT OFFICE
Intermediate
FRONT OFFICE
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate

Languages

English
Beginner