Application Development and E-Service Manager
ANIS
Total years of experience :15 years, 8 Months
Back office system support and development (GL, Payroll, Stores, Sales, Account, etc)
Front office system support and development (CRM, Customer Services and Billing)
Project Management - Project Managed Bahrain e-gove, Billing Applications, Integrations, Customer Services, PKI, SMS Banking and SMS Applications, Web sites, Microsoft Payment Gatwways, CRM Implementation, and Document Imaging.
Business Planning - Key Participant in building the ANIS Business Plan Strategy
Now working as Application Development & E-Services Manager looking after new and existing application support and maintenance for Batelco and other clients.
MS CRM 3.0 Installation& Configuration CRM 3.0 Customization - Microsoft CRM 3.0 Certified: Business Management Solution Specialist (CRM Customization)
Certifications in Oracle 10g DBA I and II OCP
I have done above as distance leaning and obtained the Diploma in MIT need to submit the final project to get the MSc in MIT