Zaki Abbas, Technical Manager

Zaki Abbas

Technical Manager

Operation

Location
United Arab Emirates - Dubai
Education
Diploma, Technical Support and Backup
Experience
6 years, 1 Months

Share My Profile

Block User


Work Experience

Total years of experience :6 years, 1 Months

Technical Manager at Operation
  • India
  • February 2008 to December 2011

Operation and Technical Manager, Feb 2008 - Dec 2011
12 Star Ship Management CO., Mumbai -INDIA
Responsibilities: As an Operation Manager. I involved in analyzing the requirements of Clients. Communicating my views in precise and clear way to client. I also analyzed the technical requirements and details required for developing the system and proposed solutions for implementing the same. Also Responsible for all Website Maintenance and Business Promotions and Events.

Technical Desktop Engineer at S.S Infosolutions
  • India
  • February 2007 to January 2008

Technical Desktop Engineer, Feb 2007 - Jan 2008
S.S Infosolutions, 7 Bungalow, Mumbai -INDIA
Responsibilities: I was responsible for system designing and test review. I managed Technical support issues and Complete System Recovery. Apart from this I used to improve system performance by system registry editing for good performance and repair troubleshooting errors. I also took the responsibility of imparting training to new team members as assigned by project manager of my project. I involved in all levels of IT Sales and Purchase for the company. I had sound knowledge in networking. Testing from unit level of testing to integration testing and took care that the final product is delivered with good quality and efficiency to project manger and thereby to customers.

Web Designer & Flash Animator at Macro Info Solution
  • India - Lucknow
  • December 2005 to January 2007

Web Designer & Flash Animator Dec 2005 - Jan 2007
Macro Info Solution, Lucknow -INDIA
Responsibilities: I worked as a Senior Flash Animator and Web Designer in Macro Info Solutions company. Responsible to Design Beautiful websites, Flash Animations and Flyers for Leading Government Firms and Some reputed companies. I used my excellent analyzing ability for analyzing the existing business requirements and proposing new solutions for the problem. I also involved in production support for maintaining the system developed and resolved the complexities and bugs raised by customers efficiently and effectively on time. I also took the task of standardizing the maintenance process which helped in maintenance of documents and process for further reference.

Education

Diploma, Technical Support and Backup
  • at Jetking
  • November 2009

Computer Hardware and Networking

Specialties & Skills

Desktop Support
Business Integration
Pre sales Technical Support
Remote Support
BUSINESS REQUIREMENTS
CLIENTS
DESKTOP ENGINEER
ENGINEER
INTEGRATION TESTING
IT SALES
MAINTENANCE
SOLUTIONS
TECHNICAL REQUIREMENTS

Languages

Hindi
Beginner
Urdu
Beginner
English
Beginner