abbu سيد, Senior It Security Specialist

abbu سيد

Senior It Security Specialist

Vodafone Global Services Pvt Ltd

البلد
الهند - بنغالورو
التعليم
بكالوريوس, Electronics & communication
الخبرات
12 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 9 أشهر

Senior It Security Specialist في Vodafone Global Services Pvt Ltd
  • الهند - بنغالورو
  • أشغل هذه الوظيفة منذ نوفمبر 2015

 Enhanced Support Solutions Division: Involved in providing Enterprise Managed Security Services (MSS) to Vodafone Global (Cable & Wireless) internal & global customers security devices.
 Handling the incident tickets: Fault fixing, Advise, Investigation etc
 Handling the customer change request: Assessing the plans & implementing the changes.
 Involved in major customer migration plans.
 To prepare Root Cause analysis for major incidents/outages related to network.
 Responsible for network documentation and weekly reports.
 On Call Troubleshooting with customer and TAC.
 Handling day-to-day access requests & Incidents.
 Analyzing the Arc sight, IDS & Arbor peak flow (DDOS) alerts & responding/suggesting accordingly
 Designing and hosting new application for the customers in new or existing environment.

Technical support engineer في British telecommunication
  • الهند - دلهي
  • سبتمبر 2014 إلى أكتوبر 2015

 Working as Technical Support Engineer and responsible for troubleshooting and change management issues and troubleshooting Network issues like reachability, Configuration and new implementation and various Network activities like failover, topology change etc.
 Maintaining & troubleshooting the Network Infrastructure remotely for different Enterprise customers located in different countries globally.
 Responsible for the operational administration, creation and implementation of configuration changes.
 Providing resolution to customer in case of issue like reachability, packet drops etc.
 Troubleshooting LAN and WAN setup with redundancy by using various protocol like BGP EIGRP, HSRP/VRRP.
 Providing support in Network Migration and implementation of Network Topology change.
 Managing Network DATA traffic in case of Congestion, high B/W utilization by diverting traffic on secondary path.
 Providing support in Network issues like DHCP issue, application issues.
 Providing technical support to customers and assistance in deployment of their network.
 Coordinating with CISCO site team for replacement of router, IOS up-gradation issue etc.
 Handling Change Management, Incident management.

NETWORK EXECUTIVE في ACCENTURE SERVICES PVT LTD
  • الهند - دلهي
  • أغسطس 2013 إلى سبتمبر 2014

TROUBLESHOOTING OF LEASED LINE (AIRTEL ILP PROJECT), WHICH INCLUDES CISCO/JUNIPER ROUTERS AND SWITCHES CONFIGURATION WITH MAINTAINANCE, TAKING CARE OF ALL TYPES OF NETWORKS : ROUTING, BGP, MPLS, FRAME RELAY.

NETWORK ASSOCIATE L2 في WIPRO
  • الهند - دلهي
  • نوفمبر 2012 إلى أغسطس 2013

TROUBLESHOOTING OF LEASED LINE (AIRTEL ILP PROJECT), WHICH INCLUDES CISCO/JUNIPER ROUTERS AND SWITCHES CONFIGURATION WITH MAINTAINANCE, TAKING CARE OF ALL TYPES OF NETWORKS : ROUTING, BGP, MPLS, FRAME RELAY.

SYSTEM ADMIN في CONTAC PROJECT
  • الهند - دلهي
  • سبتمبر 2011 إلى أكتوبر 2012

CONFIGURATION, TROUBLESHOOTING AND MANAGING OF NETWORK.

الخلفية التعليمية

بكالوريوس, Electronics & communication
  • في Ghousia college of engineering
  • يونيو 2011

15 days vocational training at BSNL.

Specialties & Skills

Managed Security Services
Security Services
Cisco Catalyst Switches
Smart Order Routing
CCNA/CCNP,BGP ,MPLS,VPN ,TCP/IP ,ROUTING ,SWITCHING
ASA, IDS/IPS, F5(LTM & GTM), Bluecoat proxies, Web application firewalls, BGP, MPLS,TCP/IP, OSPF, EI

اللغات

الانجليزية
متمرّس
الأوردو
متمرّس

التدريب و الشهادات

CCNA, CCNP, BGP , MPLS, VPN (تدريب)
معهد التدريب:
NETg INDIA
تاريخ الدورة:
September 2011

الهوايات

  • LEARNING NEW TECHNOLOGIES