عبد المنعم صلاح

Respond to guest complaints, requests and emergencies
Process invoices, post checks to vendors and distribute employee checks
Reconcile accounts
Balance the cash drawer and log receipts
Investigate and resolve out-of-balance accounts
Keep accurate financial records and ledgers
Help prepare for forecasts and audits

➢ Welcoming and assisting Guest
➢ Handling foreign currency with cash float
➢ Check in and check out Process
➢ Responsible in receiving, distributing and
answering all correspondence
Though email and telephone.
➢ Following up with reservation regarding
future arrivals and VIP and special request

Insert customer and account data by inputting text based and numerical

information from source documents within time limits
Compile, verify accuracy and sort information according to priorities to
prepare source data for computer entry
Review data for deficiencies or errors, correct any incompatibilities if
possible and check output
Research and obtain further information for incomplete documents
Apply data program techniques and procedures
Generate reports, store completed work in designated locations and
perform backup operations
Scan documents and print files, when needed
Keep information confidential
Respond to queries for information and access relevant files
Comply with data integrity and security policies