Store Manager
Alshamsi Holdings LLC
Total years of experience :7 years, 0 Months
Maintaining healthy stock levels, Training Staff/ Store Managers continuously to maintain the top levels of customers service and helping them understand product knowledge, Also finding strengths in bestsellers and keep black hole product in key positions to successfully turnover all products. I also maintained top ATV/IPC/CR in the region.
Finding strengths in departments, enlarging stock availability in high selling items, controlling shifts and setting assignments to staff, highlighting new products, checking merchandising is guideline standard.
Increasing sales by staff motivation with available tools, was responsible for all aspects regarding store management, sales maximizing, staff management and customer-related issues, loss prevention and
security.
I was responsible for ensuring staff give great customer experience, I also monitored the financial
performance of the store as well as taking responsibility for recruiting, training, supervising and appraising staff. Managing budgets, maintaining statistical and financial records. I also maintained a 0% shrinkage and a continuous record of the top KPI’s in the brands region.
Contacting prospective clients, assessing their requirements then selling them the Company's products and services that match their needs. Also responsible for maintaining ongoing relationships with customers to foster repeat business. I was responsible for sales maximizing, staff management, and customer-related issues, loss prevention and security. (I was also partly responsible for 2 other stores that where neighbouring my main role store which where CORNELIANI & MOSCHINO).
Information Technology
Tawjihi