Abdalla AbouGhazala

• Increased annual revenue by 120% within 18 months, achieving required target while building a SAR 250M qualified pipeline.
• Lead sales, presales, and delivery operations across a broad ICT portfolio targeting Saudi enterprise and government sectors.
• Drive revenue strategies encompass Networking, Cloud Infrastructure, AI-powered analytics, Cybersecurity, and Smart City.
• Develop strategic alliances with technology vendors and open new market opportunities across KSA and GCC.
Solutions: AI, Big Data, Data Analytics, Cloud (IaaS/SaaS/PaaS), Cybersecurity, Networking, IoT, Smart Cities, Managed Services.

Duties Sales Director to manage all efforts by the companys entire sales team, strategically planning and launching new products or services while ensuring customer satisfaction, and oversees the sales operations in an organization, responsible for designing plans to meet targets, developing relationships with clients/customers, and evaluating costs for selling products and services to meet company sales strategy.

• Directed full-cycle ICT sales and BD, overseeing presales and delivery teams across enterprise networking, cloud, and security.
• Built C-level relationships, developed go-to-market strategies, and evaluated competitive pricing models to optimize margins.
• Expanded footprint in Big Data, Data Analytics, and AI solutions to align with KSA Vision 2030 digital transformation agenda.
Solutions: Networking, Cloud, Big Data, Data Analytics, AI/ML, Cybersecurity, Digital Transformation, AV, Managed Services.

Duties
Present product roadmaps, specifications, promotions, announcements through client briefings that align product offerings to the client requirements. My role as Sales manager in ICT and smart cities, involves Business Development & Selling all related our portfolio Products in Saudi market. including:
• Develop long-term professional relationships with Customer.
• Participate in initiatives to expand both client base & products line available to clients.
• Design and develop innovative solutions to customer requirements.
• Manage Customer relationship in professional manner and provide excellent service to same
• Manage sales pipeline to meet targets for a portfolio of accounts in ICT and smart cities.

• Managed a large enterprise ICT portfolio networking, smart city and security, driving consistent pipeline growth across Saudi and GCC.
• Engaged C-suite clients in STC subsidiaries to deliver Mega Project and innovation strategies aligned to national Vision 2030 objectives.
• Extended coverage into Big Data, analytics, and AI-driven platforms to meet growing enterprise demand for data-led decision-making.
Solutions: Smart Cities, Data Center, Networking, Cyber Security, AV, OSS, BSS, Big Data & Analytics, AI, IoT, Security, SDN/NF

Duties
My role as Sales manager and Business Development Manager in ICT and Cloud Business department, involves Business Development & Selling all related our portfolio Products in Gulf and EMEA market including:
• Develop long-term professional relationships with Customer.
• Participate in initiatives to expand both client base & products line available to clients.
• Develop sales and expense budget for the ICT Sector operations.
• Design and develop innovative solutions to customer requirements.
• Manage Customer relationship in professional manner and provide excellent service to same
• Manage sales pipeline to meet targets for a portfolio of accounts in ICT department in Gulf area.
Responsibilities and Products
ICT, Cloud computing, SDN, NFV, IaaS, DaaS, SaaS, security solution, enhance sales target in Gulf area.

• Drove Cloud, IaaS, SaaS, SDN/NFV, security solution sales across Gulf and EMEA, managed regional pipeline and channel partners.
• Developed sales and expense budgets, designed solutions for key accounts, and coordinated presales technical engagements.
Solutions: Cloud (IaaS/SaaS), SDN, NFV, AI, Big Data, Network Security, Unified Communications.

Duties
My role as Business Development and Sector Sales Manager, involves Business Development & Selling all related our portfolio Products including:
• Develop long-term professional relationships with Customer, Vendor and Distributor.
• Participate in initiatives to expand both client base & products line available to clients.
• Develop sales and expense budget for the Sector operations.
• Design and develop innovative solutions to customer requirements.
• Manage Customer relationship in professional manner and provide excellent service to same
• Manage sales pipeline to meet targets for a portfolio of accounts
Responsibilities and Products
• Gather client requirements on IT infrastructure system configurations, including hardware and software, collaborate with client and develop successful solutions Channel relations: Work as the regional channel representative with vendors to develop a network of contacts and build the regional relationship.
• Conduct existing/new account planning with vendor channel and direct account managers, attend vendor training on products and roadmaps.
• Work with vendor personnel to establish opportunity registrations for optimized program/deal discounting.
• Work with account managers to support opportunity pursuit and the regional goals in the designated practice, communicate solution designs to associate for quotation. Conduct client meetings to support proposals/quotes. Juniper, Oracle, F5, Fortinet, Symantec, Aruba networks, Cisco, Microsoft, Arbor, Paloalto, Sandvine, Riverbed, Dell, RSA, HP, EMC, Sandvine

• Led business development for multi-vendor enterprise IT portfolio covering networking, security, data center, and analytics solutions.
• Managed channel and vendor relationships (Cisco, Juniper, Fortinet, Palo Alto, HP, EMC, F5, Microsoft, Aruba, Sandvine, Riverbed).
• Delivered infrastructure and data solutions — from network design to storage, virtualization, and early BI/analytics platforms.
Solutions: Networking (Cisco/Juniper), Security, Storage/EMC, Virtualization, BI & Analytics, Collaboration.

• Gathered and analyzed enterprise client requirements for IT infrastructure, communications, and call center platforms.
• Designed and proposed solutions for Enterprise Communications, IVR/Billing systems, Call Centre Platforms, and Recording systems.
• Supported vendor channel planning, opportunity registrations, and technical proposal development.
Solutions: Enterprise Communications, Call Centre, IVR, VoIP, Billing Systems, Recording Platforms.

Duties
Web master and database administration for the legal portal website, administrating companys servers (Windows 2000 Advanced server, Exchange 2000 server, and Web servers), administrating Companys network infrastructure, administrating companys web servers, including servers that run Windows 2003 server as an operating system, helpdesk and support engineer, E-government Applications, application & Connectivity for Chambers of commerce.

Responsibilities
• Installs, tests, and maintains a variety of personal computing hardware and software systems, with local area network connections
• Performs diagnostic tests, modifies or repairs hardware, replaces hardware or software as needed
• Assists client in software and hardware problem resolution
• Logs calls and takes appropriate action to ensure a satisfactory response with acceptable time frames for the client, keeps up to date with current trends and is prepared to make recommendations
• Keeps customer log updated, follow support documentation
• Responsible to ensure the highest standards of Data Bases availability, integrity, security and performance, Collaborate with software developers to achieve high performance from their database, responsible for improvement and maintain of the databases to include upgrades and patch updates, monitoring databases activities and performance for the purpose of ensuring the security and reliable operation of databases, Perform periodical backups of data and transactions, preparing DB design documents, installation guides and administration guides, maintain databases and develop new technical solutions as demanded by the technical and business strategies, participates in configuring, implement, Support and maintain all DBs that assigned for different applications.

• Administered servers (Windows 2000/2003, Exchange, Web), network infrastructure, and e-government legal portal tashreaat.com.
• Managed databases (design, backup, performance, security), provided helpdesk support, and maintained e-government applications.
• Delivered connectivity solutions for Chambers of Commerce; installed, tested, and maintained hardware/software systems.
Technologies: Windows Server, Exchange, IIS, LAN/WAN, SQL Databases, E-Government Applications.