Data Analyst
Exaado Company, Dubai, UAE
Total years of experience :5 years, 11 Months
• Conducted SQL queries to extract data from company databases for analysis.
• Assisted in building and maintaining data pipelines using Python scripts.
• Conducted preliminary data analysis to identify key metrics for deep dive analyses.
• Presented insights and findings in weekly team meetings using visualization tools.
• Collect and analyze large and complex data sets
• Develop and manage databases, data collection systems, and data analytics tools
• Interpret data, analyze results using statistical techniques and provide ongoing reports
• Identify, analyze, and interpret trends or patterns in complex data sets
• Evaluate and improve data quality and data collection processes
• Develop and implement data analyses, data collection systems, and other strategies that optimize statistical efficiency and quality
• Work with management to prioritize business and information needs
• Promptly and professionally responded to all customer requests, ensuring continuous availability.
• Gained professional experience in resolving website issues and repairing all databases.
• Organized and arranged troubleshooting and support stages following a structured set of steps and checkpoints.
• Provided immediate 24/7 technical support.
• Thoroughly conducted troubleshooting, debugging, and testing to identify root causes of issues.
• Collaborated with cross-functional teams, including developers and designers, to implement effective solutions.
• Implemented website updates and enhancements, focusing on content management and user interface improvements.
• Monitored website performance, identifying areas for improvement, and executed optimizations for enhanced user experience.
• Consistently maintained a high level of customer satisfaction.
• Installing, Configuring & administering windows Desktops & servers.
• Assembling Computer hardware and troubleshooting technical problems.
• Set up Local Area Network (LAN).
• Troubleshooting Printers, Computers & OS related issues
• Basic Knowledge in C++, .NET, and MySQL, HTML5.
• Proficiency in Microsoft Office tools
• MS Word, MS PowerPoint, MS-Excel
• Data administration
• LAN/WAN security VPN configuration
• Operating System: Windows, 8, 10, 11/ Linux.
• Installing, Configuring, and Administrating Microsoft Windows 2016 Servers, and Active Directory service.
• Configure and Maintain Additional Domain Controller DHCP, and DNS Server.
• Configure Active Directory Services and Administrating User accounts in ADS.
• Website hosting and content management
• SQL database backup and restore.
Bachelor of Computer and Information System Beni Suef University (Egypt) Graduate Courses : ▪ Database, Advanced database ▪ Web programming , Data mining, ▪ IT ,Computer Network , Data structures ▪ Distributed database ,Software Engineering ▪ Computer architecture and security ,OOP .
