Insurance Assistant
Saudi Hospital
Total years of experience :5 years, 2 Months
Collaborated with fellow team members to manage large volume of
claims.
Handled the modification and updating of policies.
Recorded high volumes of financial transactions with accuracy.
Filed insurance claims with correct procedures and information to
minimise potential for denied claims.
Kept office documentation and filing system organised and
updated.
Managed incoming insurance claims through comprehensive
assessment.
Followed written instructions to carry out tasks to exact
specifications.
Created loyalty card system to increase repeat purchase and overall
spend.
Suggested new menu items based on customers' preferences and
feedback.
Received café deliveries and confirmed that correct items and
quantities were delivered.
Attended barista training courses to increase knowledge and skills
to impart with staff.
Created staff handbooks and other documents to make onboarding
teams more efficient.
Shared customer feedback with team to ensure matters were
addressed immediately and raise customer service standards.
Implemented theft prevention measures to reduce store losses.
Enforced team compliance with health and safety requirements to
maintain standards.
Posted accounts receivable payments made by cash, cheque or credit
card payments.
Generated quarterly financial reports to detail company revenues
and expenses.
Coordinated month-end closing processes to ensure completion
ahead of aggressive deadlines.
Prepared quarterly profit and loss reports to analyses trends and
project future changes.
Accurately performed daily cash functions, including A/P and A/R
tracking, budgeting, payroll transactions, expense management and various reconciliations.
Conducted financial audits to identify discrepancies.
Investigated and resolved discrepancies in monthly bank accounts ahead of tight deadlines
Created plans and communicated deadlines to complete projects on
time.
Actively listened to customers to fully understand requests and
address concerns.
Picked up additional tasks to aid team success.
Handled customer concerns and escalated major issues to
supervisor.
Achieved service time and quality targets.
Diffused challenging situations using conflict management
techniques.
Exceeded goals through effective prioritization and consistent work
ethic.
i had BA in accounting from Applied Science Private University (ASU) with very good evaluation preparing for CMA exam (scholarship from ima ) During my studies for CMA certificate helped me a lot to understand accounting and finance treatments and how can i mange my knowledge and time to accomplish any task in a Time required with accuracy and transparency