Division Loss Prevention Manager
Al Tayer Group
Total des années d'expérience :18 years, 6 Mois
Retail Operations Management covering Administration services, Quality Assurance,
Loss Prevention, Health, safety & Environment and Stock counting services for Retail
stores and E-Commerce platforms.
Retail Operations strategy Design, Annual Review and implementation, aligning with
the Group objectives & strategy.
Exception-based analysis of trade transactions and Loyalty schemes.
Shrinkage Control & Stock Count Management, Quality and Damage Control.
Retail Operations budget and expenses Control as well as Forecasting and P&L
Monitoring
Leading a team of 15 LP Managers and Supervisors.
Compliance and Audit monitoring and implementation.
Managing Policies, Procedures, Promotions, Events, Administrative tasks and
Communications.
Statistics Collection and Sale Exception reports Analysis, product repairs, after sales
services, training requirements, Presentation reports to Commercial directors and
principles.
Managed Surveillance functions, Access Control, Footfall and Crowd Control,
Emergency Response Plans and Compliance Training Programs with a span of more
than 60K SQM of sales area on a 24/7 basis.
Incident Management and Investigations of accidents, fraudulent cases,
Internal/External Theft, Procedure breaches and auditing follow-up reports.
Gap Analysis, Risk Assessments, Emergency evacuation plans and Security
deployment of 70+ security supervisors & guardsin Luxury Department Storesfor a
population of 1, 000+ employees/contractors at any given time.
Crowd Control, Risk Assessments and Security Deployment for Major fashion shows
and Marketing activities/Events held in prestigious landmarks and hotels across the
region for major luxury brands with celebrity and VIP appearance.
Shrinkage control, Shoplifting prevention, Detections and Evidence Based Reporting.
Stock flow management, adherence to procedures and minimizing stock
accumulation, loss and damages.
Inventory management (order and delivery monitoring, movement and transfers,
stock returns and shrinkage)
HSE & LP policies, procedures and training programs for 65+ shops in both Qatar and
Bahrain.
Training programs related to Shrinkage decrease methods, Safety and security of the
workplace and Loss prevention awareness
Surveillance and Alarm system equipment upgrades
Loyalty Program Launch and Exception report Monitoring
HSE/LP KPIs and compliance Monitoring
Cash discrepancies Investigations
Shrinkage investigations and stock loss action plans
Fraudulent Trade transactions investigations
Delivering Loss Prevention Trainings
Sales and Stock Management
Budget Control and Forecasting with responsibility over P&L
Team Management of 20+ employees
Visual Merchandising and Product coordination
Coordination with Suppliers on trends, orders and receivables
Shrinkage and Damage control
Major studies in civil, labor, business, penal and commercial laws.