Solution Architect and Team Leader
Alpha Hub ICT Solutions
مجموع سنوات الخبرة :12 years, 1 أشهر
• Management for Technical and Presale Department.
• Cover all presale and technical activities for Routing, Switching, Security, Wireless, Voice, Collaboration and CCTV solutions.
• Presale and technical consultancy for Cisco, A10 Networks, Symantec, Kaspersky, Dell EMC, VMware, Sagemcom, Veeam, Acrons, Hikvision and Uniview Products.
• Configure all Network, Communication and Security Devices (Routers, Switches, Wireless, Next Generation Security Solutions for Network and Endpoint Protection, Monitoring Devices, Qos Devices, ADC, CFW, WAF, etc)
• Install all Network, Communication and Security Devices.
• Constantly for all customers accounts to update on industry trends and new initiatives
• Design and sizing for multiple solutions, active and passive products.
• Develop and conduct effective presentation, demos and POCs to ensure convincing the customer.
• Define network architecture requirements, evaluate current and future network architecture, and provide guidance and recommendations regarding Network Design and Solution best practices.
• Gather client's requirements through meetings and/or existing systems documentation, information or procedures.
• Work closely with customers and prospects in identifying their requirements and expectations.
• Manage client accounts by maintain relationships with the key contacts.
• Full cycle of customer relationship management.
• Take ownership for addressing customer pain areas and maintain customer satisfaction levels.
• Present company's solutions and technical capabilities to customers in effective and convincing manner.
• Work closely with sales and marketing team to identify the prospects and technically contribute during entire sales cycle.
• Demonstrate and discuss solution features and options for customer.
• Ownership for the technical proposal to ensure that the most cost efficient a design and approach proposed to the customer.
• Manage products positioning and selection, stock, ordering and delivery
• Management for Presale Department.
• Cover all presale activities for Routing, Switching, Security, Wireless, Voice, Collaboration and CCTV solutions.
• Presale consultancy for Cisco, A10 Networks, Symantec, Kaspersky, Dell EMC, VMware, Sagemcom, Veeam, Acrons, Hikvision and Uniview Products.
• Constantly in touch with the key accounts to update on industry trends and new initiatives
• Design and sizing for multiple solutions, active and passive products.
• Present proposed solutions for customers through meetings and presentations.
• Develop and conduct effective presentation, demos and POCs to ensure convincing the customer.
• Define network architecture requirements, evaluate current and future network architecture, and provide guidance and recommendations regarding Network Design and Solution best practices.
• Gather client's requirements through meetings and/or existing systems documentation, information or procedures.
• Work closely with customers and prospects in identifying their requirements and expectations.
• Manage client accounts by maintain relationships with the key contacts.
• Full cycle of Customer relationship management.
• Take ownership for addressing customer pain areas and maintain customer satisfaction levels.
• Present company's solutions and technical capabilities to customers in effective and convincing manner.
• Work closely with sales and marketing team to identify the prospects and technically contribute during entire sales cycle.
• Demonstrate and discuss solution features and options for customer.
• Ownership for the technical proposal to ensure that the most cost efficient a design and approach proposed to the customer.
• Constantly improve the technical knowledge and skills on the solutions/services represented by the solution architect.
• Manage products positioning and selection, ordering and delivery.
• Department strategy and business development.
• Management for Technical and Presale Department.
• Cover all presale and technical activities for Routing, Switching, Security, Wireless, Voice, Collaboration and CCTV solutions.
• Presale and technical consultancy for Cisco, A10 Networks, Symantec, Kaspersky, Dell EMC, VMware, Sagemcom, Veeam, Acrons, Hikvision and Uniview Products.
• Configure and Install all Network, Communication and Security Devices (Routers, Switches, Wireless, Next Generation Security Solutions for Network and Endpoint Protection, Monitoring Devices, Qos Devices, ADC, CFW, WAF, and Others)
• Constantly for all customers accounts to update on industry trends and new initiatives
• Design and sizing for multiple solutions which includes active and passive products.
• Develop and conduct effective presentation, demos and POCs to ensure convincing the customer.
• Define network architecture requirements, evaluate current and future network architecture, and provide guidance and recommendations regarding Network Design and Solution best practices.
• Gather client's requirements through meetings and/or existing systems documentation, information or procedures.
• Work closely with customers and prospects in identifying their requirements and expectations.
• Manage client accounts by maintain relationships with the key contacts.
• Full cycle of customer relationship management.
• Take ownership for addressing customer pain areas and maintain customer satisfaction levels.
• Present company's solutions and technical capabilities to customers in effective and convincing manner.
• Work closely with sales and marketing team to identify the prospects and technically contribute during entire sales cycle.
• Demonstrate and discuss solution features and options for customer.
• Ownership for the technical proposal to ensure that the most cost efficient a design and approach proposed to the customer.
• Manage products positioning and selection, stock, ordering and delivery.
• Configure all Network, Communication and Security Devices (Routers, Switches, Firewalls, IPS/IDS, Monitoring Devices, Qos Devices, ADC, CFW, WAF, etc)
• Install all Network, Communication and Security Devices.
• Site Survey and information gathering
• Sizing and Demos
Configure all Network and Communication Devices (Routers, Switches, Firewalls, IPS/IDS, Monitoring Devices, Qos Devices, Others)
Install all Network and Communication Devices
Ensure that all Communication Links works at optimal level
Contact with Services Providers and Support Companies
Work on Network and Communication Devices for any new Project or to solve any Problem and to ensure that these Devices are working normally
provide full support for all Jordan Ahli Bank Departments of any
Network and Communication Problems, Issues and Projects
Make a Polices and Rules for all Network and Communication Issues of any new Projects and maintain the Polices and Rules of all Network and Communication Devices depending on works demands
Work with IT Enterprise Architecture Department on any Network and Communication projects or on any Issues that is related to Network and Communication fields
work on all Network and Communication Contracts with Services Providers and Support Companies
provide full support for Jordan Ahli Bank External Branches (that is located in Palestine and Cyprus) for any Network and Communication projects, problems and Issues
One of the Team that chosen for Internet\Wan consolidation project, I had tasked with vender chosen links and HW also I had tasked to implement the new links and HW based on the agreed Design and HW 2011-2012
One of the Team that chosen to implement and test the chosen Unified Communication Solution 2011-2012
One of the Team that chosen to select a new Core Banking and to Implement it 2011-2012
I am responsible for the technical part in the Network and Communication Optimization Project 2010-2011
I am responsible for Local Area Network restructuring
Project 2010-2011
I'm responsible for remediate the Vulnerabilities Points in the HQs or Branches, Local and Regional since 2010
I'm responsible for a Network, Communication and Security
Part in a PCI compliance Project that is related for the Card Holder Environment 2010-2012
-dealing with customers to understand the problem.
-trying to solve the problem immediately.
-check the computer (pc or laptop) and identify the problem.
-trying to solve the problem, and request the necessary spare parts if the problem in the hardware, or installing a new windows if there is a problem on it.
oracle trainee in advance level.
2003-2007: Science Faculty, Mutah University, Jordan. B.Sc in Information Technology, GPA = 70.38% (Good rating)