abdallah alqaisi

• Follow up timely contract execution in the Oil & Gas and Chemical business.
• Supervise arrangement in vessel nomination for crude and chemical lifting from the UAE to worldwide destinations.
• Keep close communication with top notch executives in the energy and chemical field.
• Analyze complex issues and coordinate the solution of any problems that arise, with limited supervision.
• Handle a variety of general daily business sensitive issues and prioritizing same.
• Initiate and communicate on behalf of executives when needed or directed with Suppliers, Customers, HO and Subsidiaries.
• Become familiar with the key people, including customers, suppliers, transport companies, port authorities, surveyors, etc. and become a reliable point of contact for customer requests and transactions.
• Liaison with vessels charterers and/or brokers, where applicable, ensuring that all communications are prompt and accurate.
• Preparation of documents such as voyage orders, loading and discharge instructions.
• Monitor vessel voyage progress and track vessel performance.
• Coordinate with vessel, port agents and ship manager on vessel details, schedules and updates of vessel allocation.
• Monitoring of cargoes carried both before and post fixing. Handling, monitoring and responding to, any cargo and demurrage claims.
• Update required data from vessel arrival at loading/ discharge terminals.
• Dealing with special arrangement for transporting dedicated cargoes, meeting special requirements of different customers due to nature of products.
• Keep records of port disbursement, negotiating agents commission and final settlement.
• Supply weekly advance report for analysis and allocation for the weekly meeting and provide regular information where necessary.

• Planned the distribution of cargo to be loaded on passenger and cargo aircraft with reference to the passenger load and aircraft type.
• Supervised the preparation of the cargo planned to be loaded on the aircraft with the transit section, which is responsible for preparing the cargo for loading.
• Advised the exact measurements of loadable cargo on deferent types of aircrafts such as the Airbus 330-200 and the Airbus 340-200 and the Airbus 320 family in addition to the Embraer 195 and Embraer 175.
• Received booking requests from Agents in Jordan and abroad and inserting them on the system with all the required remarks and notes for easy handling and loading.

• Maintained maximum load utilization and minimum offload from the Aircraft through precise calculation on the baggage needed in accordance to the passenger count taking into consideration seasons of travel.
• Monitored the flights before departure for any last minute change that may cause offloading or may produce extra space and act accordingly to utilize maximum space on the Aircraft.

• Communicated on a Senior Level with the civil aviation authority and the head of the cargo department and the traffic department at Royal Jordanian and AIG on obtaining landing permissions for the cargo aircraft.
• Provided all the necessary logistic requirements for the aircraft before it arrives and once it lands such as fueling and catering.
• Supervised all cargo preparation and movement from AMM station to DOH hub On board passenger and cargo aircrafts, and insuring that paper work are well prepared by the (GHA) Royal Jordanian airlines in accordance to the companys standards and procedures.
• Ensured that all cargo is prepared with full space utilization and in a secure and safe manner minimizing any possibility of delay or incidents.
• Followed up and tracing lost and found shipments through coordination with the (GHA) Royal Jordanian airlines and maintaining a low claim approach from customers, where intensive search and checks are implemented when a lost cargo case appears.
• Coordinated with the claims department by evaluating the claims received for damaged or lost cargo by collecting all the required information and applying the IATA regulations with intensive search applied and maintaining customers satisfaction.
• Served the customers of the company while passengers holding cargo by giving advices or to cargo agents through the choices and offers provided by the company.

• Prepared shipments at the cargo transit section for both Royal Jordanian cargo and other airline companies insuring safe and proper preparation for the cargo on its appropriate ULDs to be loaded on the aircraft in compliance with the IATA regulations and RJ regulations.
• Accepted cargo at the cargo acceptance section from shippers and cargo agents in compliance with the IATA regulation and insuring that all cargo are properly packed and paying extra attention to cargo under the Dangerous Goods category to insure the safety of handling and the carriage of the cargo to its final destination.

• Traced lost and found shipments at the tracing section in addition to sending e-mail regarding discrepancies of damaged cargo received from stations abroad and providing information to customers searching for their lost or un-tagged cargo, and liaison with the Customs Authority regarding shipments arriving at Amman station.