Shop Manager
abu shakra
مجموع سنوات الخبرة :11 years, 11 أشهر
shop manager
• Manages and supervises department employees, responsible for day-to-day supervision and leadership.
• Direct all operational aspects including distribution operations, customer service, human resources, administration and sales.
• Evaluating employee performance, providing feedback, and coaching as needed.
• Bring out the best of branchs personnel by providing training, coaching, development and motivation.
• Assess local market conditions and identify current and prospective sales opportunities.
• Provide reports on market movement and penetration.
AssistantManager
• Assisting with customer service and satisfaction
• Developing and implementing sales plans
• Increasing brand awareness for the companys employees.
SalesRepresentative
• Maintained organized and presentable merchandise to drive continuous sales.
• Matched customers with products based on their needs and desires.
• Answered calls from existing and prospective customers.
• Organized racks and shelves to maintain store visual appeal.
• Adhering to high ethical and professional standards
• Present, promote and sell products/services using solid arguments to existing and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop and maintain positive business and customer relationships.
• Greet and direct customers, answer customers questions about specific products/services.
• Conduct price and feature comparisons to facilitate purchasing.
• Ensure racks are fully stocked.
• Manage returns of merchandise.
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)