عبد الله عمار

(Scanning and Mobility)
Keywords: Account management, Sales Administration, business development, Customer support

Acting as inside sales representative identifies opportunities for up and cross selling activities while providing customer support to distributors and dealers in North Africa, East Europe and Middle East countries.
Order management and processing, submitting quotations for projects in Salesforce till ensuring the delivery of goods.
Improved customer satisfaction, acquiring new customers executing corporate culture changes to strengthen key relationships
Penetrated new markets and sustained continued growth despite highly volatile and risky environments.

Processing services contracts related to purchase order, quotations for training and demo orders for sales representatives and account managers.
Negotiated long-term contracts with distributors, dealers ensuring win-win outcomes.

Sagemcom Tunisia
Keywords: Supply chain, Demand plan, Commercial operations, customer support

In charge of sales of multifunctional Printers, audio / video / storage / IT / computing accessories to strategic accounts - IT & Retail, direct & indirect Working with customers on project requirements including: Initial contacting phase, Specification and product requirements. Quoting and Price negotiation. Negotiating with customers and suppliers and create business opportunities.
Negotiation of contracts, commercial conditions & targets with International Accounts; international coordination and implementation of agreements.
Responsible for customer acquisition and winning new business. Coordination with marketing department to finalize and implement monthly Sales Plans and long term schedules.

Definition, development and implementation of sales strategies with strategic accounts in France(direct sales, indirect sales, vertical markets)
Customer coordination activities from Sales Order / Enquiry to Final Dispatch level including all documentations involved. Order management, Inbound-outbound, warehousing, RMA and system maintenance.

Manages the Demand/Supply cycle.
Manages the interface and alignment between Sales, Marketing, Product Groups, Manufacturing, Sourcing and Logistics.
Execute Annual performance target setting, Mid Year Review and end of year appraisal (permanent and flex staff);
Organize and continuously improve an effective and efficient Materials Management Process to ensure availability of new buy materials (new opportunities to drive efficiency).
Monitor and control the progress of the logistic plan. Attend and organise relevant meetings and reviews in order to realise the plan and Report progress and discrepancies to Regional Manager.
Ensure adequate new product logistics support in Supplier Account Teams.
Manage and control proper reporting on related topics.

ART & ALL POSTERS
Drive the growth of Art.com's international business by touching various functions of the company such as market reseach (cold calling and Mailing...) and Product Management for International markets. Use market expertise to research local e-commerce practices to identify shopping experience best suited for local customers.
Negotiate with external parties such as vendors, retail partners and affiliates to ensure ideal exposure and placements. Identify new partnership opportunities that place Art.com in front of prospective customers.



Fast Flow Order Manager February 2011/August 2012

MEAT May 2014-Actually
Fluke Networks

Develop sales and marketing strategies to drive sales growth in the assigned area.
Develop and manage an efficient distribution network to improve sales performance.
Conduct market research to understand competitors and market trends.
Provide innovative ideas and suggestions to improve the market presence.
Coordinate with Zonal Sales Manager to enhance sales performance.
Maintain relationship with existing customers for repeat business.
Build sales culture and sale centric atmosphere among the team members.
Develop creative promotional strategies to attract more customers.
Provide account management to an existing territory.
Tracking customer information, forecasts and reports.
New Business Development via prospecting, qualifying, selling and closing deals.