عبدالله احمد محمد شتلة

• Install and configure Firewall (Pfsense, Fortigate) To manage network Traffic.
• Deal With Operating Systems: Windows Server (2016/2019/2022), Linux (Ubuntu,
CentOS, Red Hat)
• Server Administration: Active Directory, DNS, DHCP, Group Policy, Print Services
• Networking: TCP/IP, DNS, DHCP, VPN, VLANs, Firewalls, Switch/Router
Configuration
• Good Knowledge Virtualization & Cloud: VMware, Hyper-V, Microsoft Azure, AWS.
• Deal with Virtualization VMware, Hyper-V, Virtual Box
• Files Sharing Permission And Domain Policy
•
Vpn services between Branches
• Storage & Backup: RAID, NAS/SAN, Backup & Disaster Recovery Solutions (Veeam,
Acronis)
•
Very Good Knowledge in Linux Admin 1 & 2

• Software Installation, Configuration & Updates
• Active Directory (user account management, password resets, permissions)
• File sharing Permission
• Backup & disaster recovery
• Email Configuration & Support (Outlook, Exchange)

• Provide IT technical support for local and remote users
• Troubleshooting hardware (PCs, laptops, printers, scanners, peripherals)
• Operating systems support (Windows, macOS, Linux basics)
• Networking fundamentals (TCP/IP, DNS, DHCP, VPN, Wi-Fi acces point)
• Remote desktop support tools For end users (TeamViewer, AnyDesk, RDP)
• Microsoft 365 / Office applications support
• Email Configuration & Support (Outlook, Exchange, )
• Configure IP phones and deal with Call Center System