abdalrahman al hadidi, Clinical Application Analyst

abdalrahman al hadidi

Clinical Application Analyst

Electronic Health Solutions

Lieu
Jordanie - Amman
Éducation
Baccalauréat, Pharmacy
Expérience
69 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :69 years, 7 Mois

Clinical Application Analyst à Electronic Health Solutions
  • Jordanie
  • janvier 2009 à janvier 2018

Demonstrated detailed technical knowledge of
assigned applications.
* Taught customers to optimize use of assigned
applications and specific project-driven tasks.
* Served as customer support assistant, fielding
technical support concerns and guiding users
through proper use of applications.
* Applied in-depth knowledge of applications to
satisfy customer requirements for enhanced
functionality.
* Answered technical questions regarding
business and clinical aspects of application and
implementation.
* Troubleshot incidents reported by end-users to
schedule system changes and identify
permanent solutions.
* Analyzed existing systems and databases and
recommended enhancements to solve business
needs
* Offered input for complex documents to
support client-ready final versions.

  • janvier 2003 à janvier 2018
medical representative à Al Eiman Drug Store
  • Etats Unis
  • janvier 2005 à janvier 2018

Arranged appointments with doctors,
pharmacists and medical teams to raise
awareness of latest product launches.
Languages
Arabic - mother tongue.
English - Fluent.
* Managed sales plan activities, promotions, and
product launches resulting in expanded
revenues and branding.

Staff Pharmacist
  • janvier 2002 à janvier 2018

Pharmacy one
* Assessed correct identity, strength and purity of
medications when filling prescriptions.
* Checked prescriptions for appropriate dosage,
drug interactions, allergies and contra-
indications before dispensing medications.
* Delivered training on medical device use and
storage to enhance support for different groups
of patients.

  • janvier 2003 à janvier 2017

Éducation

Baccalauréat, Pharmacy
  • à Al-Ahliyya Amman University
  • janvier 2016

Etudes secondaires ou équivalent, Sales and Marketing
  • à Al-Ahliyya Amman University
  • janvier 2004

courses: A member in the Jordan Pharmaceutical Association JPA/IPSF.

Specialties & Skills

BRAND MANAGEMENT
FILE MANAGEMENT
CUSTOMER RELATIONS
CUSTOMER SUPPORT
DATABASE ADMINISTRATION
TECHNICAL SUPPORT
ANALYTICAL SKILLS
COMMUNICATION SKILLS
CRITICAL THINKING

Langues

Arabe
Expert
Anglais
Expert