abdalrahman alouzon

• Designed, executed, and maintained comprehensive test cases and test
scenarios to validate application functionality, business requirements, and
system stability.
• Performed Manual, Functional, Regression, Smoke, and API Testing across
web-based enterprise applications.
• Validated RESTful APIs using Postman and Apidog, including authentication
mechanisms, request/response verification, headers, parameters, status
codes, and JSON payload validation.
• Identified, documented, prioritized, and tracked software defects throughout
the defect lifecycle using OpenProject, ensuring timely resolution and
retesting.
• Collaborated closely with Developers, Product Owners, and Business Analysts
to analyze requirements, reproduce issues, verify bug fixes, and improve
overall product quality.
• Conducted Backend Validation and Database Verification to ensure data
integrity, accuracy, and consistency across application workflows.
• Created and managed structured test documentation, including test cases,
test plans, and defect reports using QATouch and Excel.
• Participated in release validation activities to ensure software readiness,
reliability, and compliance with business requirements before deployment.
• Contributed to improving testing processes, increasing defect detection
efficiency, and enhancing overall software quality standards.

• Administer and maintain IT infrastructure, ensuring the availability, security,
and performance of systems, servers, and network resources.
• Manage user accounts, permissions, access controls, and security policies to
support organizational operations and data protection requirements.
• Install, configure, upgrade, and maintain operating systems, business
applications, hardware devices, and IT services.
• Monitor system performance, troubleshoot technical issues, and implement
corrective actions to minimize downtime and optimize efficiency.
• Perform server administration tasks, including system maintenance, backup
verification, software deployment, and configuration management.
• Provide technical support for hardware, software, networking, and enterprise
applications while ensuring timely issue resolution.
• Maintain IT asset inventories, system documentation, and operational
procedures to support effective IT governance.
• Collaborate with internal teams to plan, implement, and improve IT solutions
that enhance reliability, security, and business continuity.
• Support cybersecurity best practices through user management, access
reviews, system updates, and security compliance activities.