Senior Operations Officer
Faisal Islamic Bank
Total years of experience :6 years, 2 Months
present);
Responsibility:
• Provide problem analysis, investigation and solutions.
• Participate in the implementation and enhancement of system solutions.
• Provide business support for functional improvement to meet global services and product improvement.
• Monitor general staff performance of retail Branches employees including Branch Senior Officer.
• Putting into effect new procedures and policies passed down from Head Office & follow up updates with provider.
• Ensuring the smooth running of basic banking transactions.
• Risk management and evaluation.
• Analyzing & verifying new patches modification which is required by our side and check fixes and report management accordingly.