Accreditation and Quality Assurance Consultant
IREX
مجموع سنوات الخبرة :18 years, 3 أشهر
• Supported the development of systems and processes for universities to apply for CAEP accreditation.
• Instilled a culture of quality across the organization.
• Assisted in the implementation of key recommendations from IREX's self-assessment process and sustainability roadmap.
• Facilitated organizational systems improvement, program quality, and sustainability of new pre-service teacher education programs.
• Collaborated with the CAEP's external consultant to develop and implement systems and processes for accreditation.
• Conducted assessments of current university systems and provided recommendations for improvements.
• Facilitated cultural change to support evidence-based decision-making, student-centered learning, and technology integration.
• Identified performance improvement solutions and provided technical assistance for desired improvements.
• Strengthened the University's capacity using the sustainability roadmap.
• Prepared monthly assessment and progress reports in English and Arabic languages.
• Instilled a culture of teamwork, fostering collaboration and effective communication among team members to achieve project objectives.
Recorded courses
• Dealing with Difficult Customers
• Work Ethics Code of Conduct
• Executive secretarial and office management.
• Marketing and sales skills.
workplace self-presentation:
• Self-Confidence
• The Secret " Positive Thinking "
• Creative Thinking “Think out of the box"
• Strong Work Ethic & Positive Attitude
• Communication Skills with colleagues and clients
• Time Management Abilities
• Problem-Solving Skills
• Acting as a Team Player
• Accept and Learn from Criticism
• Flexibility/Adaptability
• Working Well Under Pressure
Soft Skills Training:
• Teamwork and Collaboration.
• Conflict resolution.
• Flexibility.
• Problem-solving.
• Work Ethic.
• Personality Types at Work (Colleagues and clients).
Other training programs:
• Self-presentation in the workplace (NGOs).
• CV writing & job interviews.
• Job Search
• Excellence in customer service.
• Management priorities.
• Creative thinking.
• Modern business management.
• Introduction to human resources.
• Time management.
• Design and implement capacity building to new graduates.
• Conflict management.
• Marketing and Promotion.
• Questionnaire forms create.
Contributed to the development and implementation of the Strategic Plan, collaborating with the school's administration and committees to achieve strategic goals.
During my tenure at the University of Jordan's School of Pharmacy, I played a pivotal role in elevating the institution's global standing and enhancing its academic and employment reputation. I was instrumental in driving the school's impressive ascent in the QS University Ranking Index, transforming it from an unclassified position to a remarkable achievement within the top 151 universities worldwide.
Key Contributions:
• Strategic Vision and Implementation: Collaborated closely with the school's administration and committees to craft and execute a robust Strategic Plan. By aligning our efforts with this vision, we successfully elevated the school's ranking from obscurity to international prominence.
• Curriculum Excellence and Alignment: Led the formulation of program educational objectives and outcomes that harmonized with the university's mission and accreditation criteria. By engaging faculty members and stakeholders, we ensured a seamless integration of these objectives into the curriculum.
• Continuous Quality Assurance: Championed a culture of ongoing quality improvement through meticulous monitoring, evaluation, and application of effective pedagogical methods and curriculum design. Our efforts guaranteed that students received a world-class education in line with global standards.
• Professional Development and Training: Designed and executed tailor-made training initiatives for students based on valuable input from stakeholders. This approach nurtured the professional growth of students, preparing them for success in a competitive global landscape.
• Accreditation Leadership: Played a pivotal role in securing global accreditation for the school on three separate occasions. My expertise and guidance facilitated the preparation of thorough program self-study reports and ensured compliance with rigorous accreditation standards.
• Fostering Collaboration and Alignment: Established strong connections between program competencies, learning outcomes, and curriculum design. This alignment resulted in a seamless educational experience for students, fostering their holistic development.
• Stakeholder Engagement: Maintained open and proactive communication with various stakeholders, nurturing positive relationships and ensuring that the school's initiatives resonated with the broader community.
• Adaptation and Resilience: Successfully navigated the challenges posed by the pandemic by acting as a focal point for continuity efforts. Our agile response allowed us to maintain the momentum of improvement despite unprecedented circumstances.
• Played a prominent role in reducing the gap between students and school management by involving students in activities and committees.
• - Established and managed a student website, facilitating communication, information sharing, and student engagement.
• Organized student activities based on the school's strategic plan and stakeholder input, enhancing student experience and participation.
• Collaborated with students to identify areas for improvement and implement changes to enhance the learning environment.
In addition to these accomplishments, I was actively involved in the development of the school's Bylaws, spearheaded the publication and recognition of the school's and students' achievements in various forums, and meticulously prepared a range of reports including annual reports, program reports, accreditation reports, and action plans.
My unwavering dedication to educational excellence, strategic planning, and quality assurance has been the cornerstone of the School of Pharmacy's remarkable journey from outside classification to a place among the world's top schools. I remain committed to furthering the institution's reputation and contributing to its continued growth and success.
• Designing a training material for those interested and living with HIV.
• The training material is suitable for face-to-face training and distance training (online).
• Strategically mapped out training plans and schedules while designing and developing diverse training programs.
• Demonstrated expertise in selecting appropriate training methods, including virtual, simulated, mentoring, on-the-job, and professional development classes.
• Successfully marketed available training opportunities to employees, providing essential information for their growth.
• Collaborated with managers to identify training needs and developed personalized development plans for teams and individuals.
• Managed, designed, developed, coordinated, and conducted all training programs with a focus on various methods, such as on-the-job coaching, mentorship, and e-learning.
• Acquired valuable experience in management training and soft-skills development, ensuring the success of different projects.
Expertly facilitated training sessions, utilizing engaging techniques like client role-playing exercises and outdoor activities.
Highlights / Consultation and Training Center
• Skillfully supervised the training of 4, 000 trainees from Libya within 16 months, handling all aspects, from preparing training materials to organizing hotel reservations and recreational trips.
• Led the training of 350 doctors from Iraq, ensuring their successful development.
• Managed cooperation agreements with local and regional companies for effective training programs.
• Successfully supervised training programs in Kurdistan, Iraq, fostering professional growth in the region.
• Pioneered the creation of new training diplomas, expanding the center's offerings and impact.
• Lead sales team.
• Training new employees (CRM system, sales skills and providing excellent customer services).
• Close deals.
• Provide guidance and assist buyers in marketing and purchasing property for the right price under the best terms
• Determine clients’ needs and financials abilities to propose solutions that suit them
• Guidance our clients on market conditions, prices, legal requirements and related matters, ensuring a fair and honest dealing
• Display and market real property to possible buyers
• Prepare necessary paperwork.
• Promote sales through our agents.
• Remain knowledgeable about real estate markets and best practices
• motivate our agents to close sales, teach them how to acquire customers, and offer advice, Negotiate deals, Secure financing and complete paperwork for the sale.
• conduct sales meetings with sales team to meet our goals, offer incentives and reward teams that reach our goals.
Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services. Maintains customer confidence and protects bank operations by keeping information confidential.
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