Sales Advisor
PC World
Total years of experience :6 years, 4 Months
July 2012 - Sept 2013 PC World
Sales Advisor
• Reviewing and evaluating daily KPI achievement and producing an end of day spreadsheet
• Supporting management and training new members to help to create a successful and productive team
• Maximising every sales opportunity by promoting the highest standards of customer care
• Responsible for the computer section
• Providing advice and information to customers to help find the right product and services to meet their needs
• Ensuring that all customers are satisfied both during the sale and after they have left the store
• Resolving customer queries and complaints
• Providing support in other areas of the store as required
Sept 2008 - July 2012 Wetherspoon
Team Leader
• Managing 10 staff throughout their shifts and providing them with feedback
• Dealing with customer complaints
• Ensuring that all employees adhere to the company policies
• Training new staff
• Maintaining high standards of quality control, hygiene, and health and safety
• Checking stock levels and ordering supplies
May 2008 - June 2008 London Algerian Consulate
Archivist
• Classifying files from A to Z between 1970- 2005
Sept 2006 - Feb 2008 Personal Computer System
Sales Adviser
• Meeting and greeting customers
• Cash handling and till transactions
• Stock replenishment
• Dealing with customer enquires
June 2002 - Sept 2002 Store of Alimentation
Store Manager
• Managing the store, meeting and greeting customers
• Cash handling and till transactions
• Making the order and stock replenishment
Sept 2009 - May 2011 MSc Business Economics - City University London
2002 - July 2006 BA Bachelor Degree in Economics (Banking and Finance)
Sept 1999 - June 2000 Baccalaureate