abdel hamid abdel razek, sales manager

abdel hamid abdel razek

sales manager

remax

Lieu
Egypte - Le Caire
Éducation
Diplôme, office management
Expérience
12 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 9 Mois

sales manager à remax
  • Egypte
  • août 2015 à août 2017

sales and marketing of the new compounds project like palm hills and other real estate project

sales manager à power house
  • Egypte
  • août 2013 à août 2015
Customer Service Supervisor à بنك ابوظبى الاسلامى
  • Egypte - Le Caire
  • janvier 2010 à octobre 2010

Duties & Responsibilities:

• Supervising on the customer service activities.
• Approves on the daily customer service processes.
• Achieves the branch’s monthly quota of Assets & Liabilities.
• Insures service quality is achieved.

Branch Personal Retail à البنك الوطنى المصرى
  • Egypte - Le Caire
  • janvier 2008 à décembre 2009

Duties & Responsibilities:
• Maintaining good relations with existing & potential customers.
• Providing customers with relevant information on services & bank products based on their needs.
• Establishing long-term relations with different types of companies & providing them with the required financial support.
• Monitoring & approving the branch’s assets & liabilities.
• Reviewing the clients’ status accounts & cash flows, and following-up on their payments

Personal Banker à بنك باركليز-مصر
  • Egypte - Le Caire
  • avril 2007 à septembre 2007

Duties & Responsibilities:
• Assists clients by providing them with information about all suitable & relevant products (credit cards - personal loans - auto loans - certificates - accounts letter of grantees -etc).

مدير مبيعات بالقطاع الحكومى à شركة الحاسبات المتقدمة
  • Egypte - Le Caire
  • janvier 2006 à mars 2007

Duties & Responsibilities:
• Managing and preparing project assessment and potential solutions’ requirements within the IT field.
• Giving feedback on IT inquiries and advises on IT solutions.
• Manages the relation between ACT, as a vendor for HP, and clients in cooperation with HP in providing IT solutions provided.
• Preparing financial proposals and reviewing technical proposals prior submission
• Preparing the P&L for the project and reviewing with the financial department for approval

customer service representative -autorization rep -sales exectuvie à Orbit Digital Media Services
  • Egypte - Le Caire
  • janvier 2003 à décembre 2005

in the custmoer service is providing exellence of the service to all the customers throw the phone
in the autorization is to review all the new clients contract and check if there is any thing wrong like network unleagle and open the service after accepting all the client file

sales after that in the kiosk of karfour and city stars

customer service representative à Vodafone Egypt
  • Egypte
  • octobre 2001 à octobre 2002

taking all customer calls and try to achive the exellence of the call for the service and the troble shouting and collection and complains

Éducation

Diplôme, office management
  • à target institute
  • juillet 2017

office management diploma

Baccalauréat, ادارة الموارد البشرية
  • à الجامعة الامريكية
  • novembre 2012

in the human resource postgraduate professional diploma

Baccalauréat, Business Administration
  • à Cairo University
  • septembre 2000

Business Administration from cairo university and i am now enrolled in the hr diploma in the auc

Etudes secondaires ou équivalent, lettre section
  • à lycee francais
  • juin 1997

Specialties & Skills

Customer Service
Phone Skills
Business Review
Public Relations
Contract Review
• Fast-learner
• Interview Conduction capability
• Customer Relations management
• Good Communication Skills
• Works independently & in a team
• Leadership skills

Langues

Arabe
Expert
Anglais
Expert
Français
Moyen

Adhésions

rotar-act
  • membership
  • January 2001

Formation et Diplômes

• Communication Skills (Certificat)
Date de la formation:
February 2002
Valide jusqu'à:
March 2002
• Huthwaite Improving Sales Performance International. (Certificat)
Date de la formation:
April 2004
Valide jusqu'à:
May 2004
• Presentation Skills (Certificat)
Date de la formation:
January 2003
Valide jusqu'à:
January 2003